Rock Creek Care Center

Debbie W. 

on Yelp

11 years ago

My mother just spend three weeks at Rock Creek for rehab after a week-long hospital stay. The care and experience we had at Rock Creek was fantastic. Don't judge a building by the way it looks on the outside. While the building is very dated from the outside, the inside is a different story. It's very well lighted, extremely clean, and odorless. The staff are top notch, from the CNA's and assistants, to the RN's and physical and occupational therapy staff members. It's a very happy environment which his helpful when reh... read more

Randy K. 

on Yelp

3 weeks ago

run far run run away from this place!!! between ant infestations in the rooms lousy horrible meals cnas that probably would be better at being street sweepers on the freeway this place is absolutely horrible. lvns that teases the incognitive patients then says oh they're just playing with the patients no i would not recommend your worst enemies dog to stay here look elsewhere if you decide to stay here i can just about guarantee you'll be in 100% agreement with me this place sucks ass!!!!! 

Beth M. 

on Yelp

a month ago

One star is even generous. Entire facility is old, out of date and not well maintained. We took my mom out after 24 hours against medical advice it was so subpar. Short term rehab resident rooms are so small a family member can barely fit a chair to sit with loved one. One TV for 2 people. At 7:00am when I went to see my mom, she was without her walker (6 days post hip replacement), call button under her bed, bed a mess and attempting to get out of bed by herself. It was apparent no one had eyes of her for a substantia... read more

Marni J. 

on Yelp

2 months ago

The best part of our experience with our mom there was the caring staff: Victoria, Sherry, Mariah and the speech therapist, Amanda. Other than these kind individuals, the rest was stressful. The director of PT, Arjun, literally shook his head and rolled his eyes at my mother in law while in PT. He is extremely arrogant and from what I witnessed, he has zero empathy. I wouldn't recommend this place to my loved ones. They over medicated my mother in law. At times they lost their patience with her, therefore they g... read more

Jim C. 

on Yelp

7 months ago

My sister was there briefly and we removed her after four days. The actual website says private rooms well that's just the biggest lie on the planet. The rims are not private. My sister was in a room that was about 12' x 12' maybe with a curtain in the middle And an old lady on the other side. Nothing private about that. It smelled like urine my whole family just flipped out and we got her moved as quick as we could. We're sorry that it took four days but sometimes with someone sick things are complicated but I recommend you... read more

Jo Anne C. 

on Yelp

8 months ago

I visited a friend in this facility and was not impressed at all. There apparently are no private rooms so all the rooms are double. Shared bathrooms for adjoining rooms; the rooms are small, cramped and uncomfortable; the bathroom sink was slow draining-unsanitary. Beeping noise constantly like a truck was backing up. It was not a place I would ever want to be, let alone let a relative stay there. 

Alissa K. 

on Yelp

a year ago

Read the reviews. Such a disturbing place to take your loved ones especially the elderly. The staff looks strung out, tired, and underpaid. All I have to say is the reviews are spot on and it's really sad that our healthcare system fails our senior citizens. 

Gilly M. 

on Yelp

a year ago

Don't EVER let anyone you know stay here. The "care" is horrible. It takes 1/2 hour or more for a call light to be answered. There are a bunch of HIPAA violations and the administrator, DON & case manager couldn't care less. I have reported Rock Creek to numerous agencies and totally think this place should just be shut down. 

Judy B. 

on Yelp

3 years ago

WHY isn't more done regarding places like this?????????????????// I had a 3 day stay, 3-16-23 through 3-18-23 NEVER once was I offered a bath, push the button for Nurse help, bathroom, what EVER it may be, you are NOT going to get them to come in. LITERALLY, I hollered HELP ME, HELP ME..My door was open, could not close because the door hit my bed, I threw a dinner plate, an empty cup of water out in the hall, through the door, threw my pillow in the hall in HOPES someone would help me...I had to use the restroom. A nurse ... read more