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50Floor
About this business
At 50 Floor, we make it easy to get new floors in Charlotte, NC and the surrounding areas with our free in-home consultation. During your appointment, we'll bring flooring samples to you so you can shop in the comfort of your own home and see different flooring options with your lighting and décor. Our wide range of flooring options include vinyl, laminate, carpet, luxury vinyl tile, and hardwood. Once you’ve chosen your flooring, we’ll schedule your installation. You can expect most installations to be completed by our expe... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
It is with regret and reservation that I write this review as doing so is out of my character, however given the circumstances, this is the beginning of the only resolve I can think of at this point. What began as a positive interaction beginning with the salesperson/measurer Dephne has unfortunately declined drastically due to the company's lack of regard with tending to concern expressed from the customer and their failure to respond. Our installation date was solidified for last Tuesday, June 11. The installers arrived on... read more
good installation but good luck getting service if something goes wrong, twice i have been scheduled repair and both times repair did not show up as promised, latest date said I would be later in the day, but they had promised 8AM, guess they need to take care of new installs before existing customers, poor customer service and communication. I had to call them both times when they did not show up on time. Would not recommend!
We will never use this company again. The sales people were great and promised to be just a phone call away if we needed them, but that didn't happen. The installers were given bad info about what was to be done, they broke our elevator and refused to get it fixed; they were careless with moving things and took the sheet rock off of one wall and put a gouge in another; and they left us without a bathroom for 3-4 hours. We ultimately had to have the Service Manager, and customer service was not in his vocabulary. He was r... read more
Frequently asked questions about 50Floor
How is 50Floor rated?
50Floor has a 4.6 star rating with 1,176 reviews.
When is 50Floor open?
50Floor is open now. It will close at 9:00 p.m.