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3100 Gilpin Street, Denver, CO, 80205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Is there a no stars option? Just went through the reviews on Google and here and many people echo my story. Make sure you read them all. This is one of those mega vets owned by a big conglomeration made to look like a local vet, but it's not. You've been warned. Well the love affair is over. I've had two really terrible interactions with one of the front facing gentlemen there and it was awful. The first time was when my dog was having an emergency. They couldn't fit him in, which is understandable, but then tried to ch... read more
Business response:
Thank you for your feedback. We aim to provide compassionate care and excellent service to all our patients. Wishing you and your pet good health.
I would post a long drawn out review but I'll just say this, When trying to figure out what was going on with my dog I went and received a second and third opinion. When I notified them of the other opinions they immediately terminated care citing "questioning our doctors is not something we tolerate". They push production and could care less about your pets.
Business response:
Hello Jessica, Thank you for sharing your feedback with us. We are sorry to hear that you had a negative experience with our veterinary hospital. We would like to clarify that we always recommend necessary tests and treatments to ensure the best outcomes for your pet's health. Additionally, we require respectful and courteous communication from our clients, as we believe this is essential to maintaining a positive relationship and meeting your pet's needs. We appreciate your feedback and would like to reassure you that we t... read more
First off, I thought I received excellent care when we went to this vet. However. There is a whole disaster of a situation to make me think they are the worst vet in Denver. I had my dog go in for an insurance physical. I made it very clear that she needed a full work up, and needed her records to reflect a full work up - whatever the results were - I needed them on record. After said physical, I was verbally informed that my pup was in good health. ACL was a huge concern when I was getting her last ones over, and I expl... read more
Business response:
We are sorry to hear about your disappointment with us. We take pride in our mission of providing quality, compassionate care, and best-in-class service, and we genuinely believe we've provided this for you within the parameters you requested during your visit in 2020.
In the three years I've brought my dog to 5280 I've never missed an appointment and because I was 15 minutes late for shots and checkup that would have taken all of 5-10 minutes and 230 bucks was told the vet tech wouldn't see my dog at that time. After driving 30 minutes in morning traffic to get there you'd think they would be more flexible for a repeat client. I recently moved further away and wanted to continue the effort of going there eventhough it wasn't as convenient to us. When I made the reservation for the morning... read more
I have been going to this vet for 2 years. Today I was met with a very rude employee Ashley who continued to interrupt me as she kept repeating herself on how they have told me that we were not allowed Proin for my dog as she needs to have blood work done. Every month it is something different that needs to be done with my lab. They consistently upcharge and I feel recommend unnecessary treatments. I will thankfully be moving on to another vet who I expect will be treating me with common sense in customer service.
Business response:
Thank you for sharing your feedback. We are very sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We wish you well.
We really wanted this place to be better. It's so close. It's so convenient. All 4 of the vets that we have seen have been friendly and clinically competent. However, they are frustratingly disjointed, mismanaged and consistently up charge, price gouge and recommended unnecessary treatments. After speaking to numerous other people in the area, this appears to be a common experience. We'll be looking for doggy care elsewhere.
Business response:
Hello, Ben L.- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we all are start with compassionate care and quality service, including a safe hospital environment for all. While we were eager to continue providing veterinary care for your dog, we can only do so through respectful dialogue and a polite relationship. We believe that you will be better served by a different animal hospital, and we genuinely wish you well.
This place was super awesome and the workers are nice. However I am highly upset and considering leaving them. The reason why is because while on vacation in Estes park. A crazy delusional woman made up a lie that my dog bit her. (I offered her to take her to the closest med center, she refused. I asked two more times. She also refused. I asked to get a picture of her alleged bite. She refused. She said "I'm not taking my pants off for you" even though she claimed she was bit in the calf. She went home and said all was good... read more
Business response:
Hello Brendan R., Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care. We do cooperate with the local animal control in their investigations. Please refer to them for any further questions.
One of the worse vets I've been to very very overpriced the vet undermined me and didn't listen to anything I was saying about my dog Linda disappointed bc I wish it worked out
Business response:
Hello, Alyssa A.- Thank you for sharing your feedback. We are so sorry to see a review for less than five stars. We wanted to reach out to you directly; however, we're unable to locate you in our system based on your Yelp username, and we wonder if you possibly reviewed the wrong animal hospital. We would very much appreciate the opportunity to speak with you directly so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at feedback@veterinarycaresandconcerns.com. W... read more
This was the absolute worst experience I have had with any type of medical/Veterinary professional. now you may look at my review and think i am a crazy person. but I have actually never had issues with any other professional practice in my life. I would give negative stars if possible because they did not help me or my cats. and they severed the relationship with me based on me demanding better service. I was referred to this place by someone I trusted and didn't know where it was located, so the person on the phone who s... read more
Business response:
Hi Rebekah, We're sorry to hear about your disappointment with us. We ultimately have to make decisions about maintaining client relationships based on the safety and treatment of our staff, and felt it was in everyone's best interest for you to find care for your cats at a different facility. We've sent your records to the clinic you requested us to and wish you the best.
5280 Veterinary Care has a 4.5 star rating with 654 reviews.
5280 Veterinary Care is open now. It will close at 8:00 p.m.