This profile has been claimed by the business owner or representative.
5280 Veterinary Care
- Veterinarians
- Denver, CO
About this business
Location details
3100 Gilpin Street, Denver, CO, 80205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We have been coming here for about five years and have generally had great experiences. The staff is kind and my cat is comfortable here. The reason for my low rating is that they made a change in September to their prescription policy. Now they've made it very inconvenient to fill prescriptions outside of their own online pharmacy. I wouldn't mind doing that if the pricing was similar or if there wasn't a flat handling fee on every order. In order to fill a prescription through chewy, I now am required to physically mail i... read more
I rarely post reviews but not informing people about my experience has been worrying me about the well being of other pets.This is a long one but the premise is Dr Leach is afraid of bully breeds and treated my dog like sh*t numerous times.She said that my dog is an "AGGRESSIVE INTACT MALE" when I fired her as a vet she threatened to call every vet I go to after I left to tell them(she put this in bold italic on his records the minute I left. My dog in every other situation /vet has been super friendly and has never tried to... read more
Business response:
Hello Alyssa, Thank you for sharing your feedback. While we understand your concerns, our goal has always been to prioritize the safety and well-being of every pet, client, and team member. We’re sorry we couldn’t meet your expectations and wish you and your dog the very best moving forward.
13 minutes late due to a genuine mistake on my part--I thought I was early. I would have been on time if I hadn't had to run home to grab my wallet, not realizing I was late. The vet showed no flexibility despite my cat needing care for a cough. They charged me $30, which felt incredibly petty. Seriously, get a life. In their response below they stated they offered another same-day appointment, which is a lie. I had to reschedule for the following week (which I did not do, I will now go to a different vet). Not only poor s... read more
Business response:
Hello Evan, We are sorry to hear about your recent experience. At our practice, we strive to ensure exceptional care for all our patients, prioritizing the importance of timely appointments. While we did offer an alternative same-day appointment, which we understand you chose not to accept, we must emphasize the importance of treating our staff with kindness and respect. We apologize for any inconvenience caused and sincerely wish you all the best moving forward.
Is there a no stars option? Just went through the reviews on Google and here and many people echo my story. Make sure you read them all. This is one of those mega vets owned by a big conglomeration made to look like a local vet, but it's not. You've been warned. Well the love affair is over. I've had two really terrible interactions with one of the front facing gentlemen there and it was awful. The first time was when my dog was having an emergency. They couldn't fit him in, which is understandable, but then tried to ch... read more
Business response:
Thank you for your feedback. We aim to provide compassionate care and excellent service to all our patients. Wishing you and your pet good health.
I would post a long drawn out review but I'll just say this, When trying to figure out what was going on with my dog I went and received a second and third opinion. When I notified them of the other opinions they immediately terminated care citing "questioning our doctors is not something we tolerate". They push production and could care less about your pets.
Business response:
Hello Jessica, Thank you for sharing your feedback with us. We are sorry to hear that you had a negative experience with our veterinary hospital. We would like to clarify that we always recommend necessary tests and treatments to ensure the best outcomes for your pet's health. Additionally, we require respectful and courteous communication from our clients, as we believe this is essential to maintaining a positive relationship and meeting your pet's needs. We appreciate your feedback and would like to reassure you that we t... read more
First off, I thought I received excellent care when we went to this vet. However. There is a whole disaster of a situation to make me think they are the worst vet in Denver. I had my dog go in for an insurance physical. I made it very clear that she needed a full work up, and needed her records to reflect a full work up - whatever the results were - I needed them on record. After said physical, I was verbally informed that my pup was in good health. ACL was a huge concern when I was getting her last ones over, and I expl... read more
Business response:
We are sorry to hear about your disappointment with us. We take pride in our mission of providing quality, compassionate care, and best-in-class service, and we genuinely believe we've provided this for you within the parameters you requested during your visit in 2020.
In the three years I've brought my dog to 5280 I've never missed an appointment and because I was 15 minutes late for shots and checkup that would have taken all of 5-10 minutes and 230 bucks was told the vet tech wouldn't see my dog at that time. After driving 30 minutes in morning traffic to get there you'd think they would be more flexible for a repeat client. I recently moved further away and wanted to continue the effort of going there eventhough it wasn't as convenient to us. When I made the reservation for the morning... read more
I have been going to this vet for 2 years. Today I was met with a very rude employee Ashley who continued to interrupt me as she kept repeating herself on how they have told me that we were not allowed Proin for my dog as she needs to have blood work done. Every month it is something different that needs to be done with my lab. They consistently upcharge and I feel recommend unnecessary treatments. I will thankfully be moving on to another vet who I expect will be treating me with common sense in customer service.
Business response:
Thank you for sharing your feedback. We are very sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We wish you well.
We really wanted this place to be better. It's so close. It's so convenient. All 4 of the vets that we have seen have been friendly and clinically competent. However, they are frustratingly disjointed, mismanaged and consistently up charge, price gouge and recommended unnecessary treatments. After speaking to numerous other people in the area, this appears to be a common experience. We'll be looking for doggy care elsewhere.
Business response:
Hello, Ben L.- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we all are start with compassionate care and quality service, including a safe hospital environment for all. While we were eager to continue providing veterinary care for your dog, we can only do so through respectful dialogue and a polite relationship. We believe that you will be better served by a different animal hospital, and we genuinely wish you well.
Frequently asked questions about 5280 Veterinary Care
How is 5280 Veterinary Care rated?
5280 Veterinary Care has a 4.6 star rating with 717 reviews.
When is 5280 Veterinary Care open?
5280 Veterinary Care is open now. It will close at 6:00 p.m.