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54th Street Restaurant & Drafthouse
- Restaurants
- The Colony, TX
About this business
Location details
5201 TX-121, The Colony, TX, 75056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Great experience! Love the food and service was great. So glad they are in The Colony now !
We have been eating at this location since it opened. No more. There is no excuse for seating us at a table and then ignoring us for over 29 minutes. Walked out. Won’t go back.
Business response:
Thank you, John, for your feedback and I apologize for your experience. If you are open to it, I would like to talk to you about your experience so that I can prevent this from happening again. You can reach me at 214-469-1054 press 9 to get thru.
Had a good meal that we picked up from Colony location. However there. was a piece of WIRE approximately 1inch long in my sons Rattlesnake Pasta. Calls were made as well as e mail. They couldnt care less.
Business response:
We value your business and apologize for the experience you had with the piece of wire in your son's Rattlesnake Pasta and the attention that you received to the issue from the management. Please contact us at (214) 469-1054 so we can address this issue. Thank you for bringing this to our attention and we hope we can rectify this situation to earn your business back. Please be sure to press 9 to bypass the automated system.
This location in the Colony is the worst in the Metroplex. I felt embarrassed after I suggested 54th street to my out of town family, they all said in different ways that they can't believe we like it. Learned from my mistake and sticking to the frisco location, what a joke this one is. Unfortunate this one drags the name of the company and makes the chain look bad. Upper management really doesn't empower middle management here and you can tell. The manager seemed flustered and unable to respond to anything without spea... read more
I NEVER complain or write reviews but I took my out of town family to the location in The Colony and WOW.... In utter disbelief. We had 15 people, waited 50 minutes for a table when there were only 6 tables in the entire establishment. We waited another hour for our food which was mostly cold and they completely forgot an individual order. We waited another 30 minutes for our tickets. When we voiced our concerns, the "manager" said oh sorry and offered gift cards to people who live out of state. After another 15 minutes they... read more
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doesn't care for Disabled staff at all.
Management is terrible and let people be bullied
Frequently asked questions about 54th Street Restaurant & Drafthouse
How is 54th Street Restaurant & Drafthouse rated?
54th Street Restaurant & Drafthouse has a 4.3 star rating with 2,929 reviews.
When is 54th Street Restaurant & Drafthouse open?
54th Street Restaurant & Drafthouse is closed now. It will open at 11:00 a.m.