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54th Street Scratch Grill & Bar
- Restaurants
- Wentzville, MO
About this business
Location details
1897 Wentzville Parkway, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
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Was good great waitresses
We moved to the area a year ago and 54th quickly became a frequent “go to” for us. Unfortunately, the last three or four orders have not been great. Order has some sort of mistake. Time before tonight, they gave us the wrong order and didn’t realize it until we got it home. For the inconvenience, they gave us a $15 gift card that didn’t work. Tonight’s order included nachos and very little meat and no cheese…. Probably our last visit.
Business response:
Moira I am sorry to hear that we did not hit the expectations and high standards that we strive to hit. If you would like please leave a comment on the 54th street website and we will do what we can to fix the issue.
I read on Yelp that 54th Street in Wentzville has a big roach problem in their dining room that the staff fails to acknowledge. The post citing the roaches was from July 5, 2022. Does anybody know if this restaurant has resolved their roach infestation problem. Just wanted to know.
Business response:
We have an extremely good pest control partner that is in the building multiple times a month and has never reported roach activity at the Wentzville location. We take cleanliness very seriously and if there was a problem we would immediately get it under control.
My family called 54th street to let them know we would have a large party coming in. We were told we could not make reservations, but when we arrived to the restaurant we could put our name on the waitlist. When we arrived they refused to put us on the waitlist and said they do not serve large groups of people. I understand, but it would have been helpful for them to tell us that on the phone before we drove 45 min to eat there instead of telling us we could put our names down when we got there and then telling us something ... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
I had to ask for silverware several times while our food was sitting on the table getting cold! I finally went to ask a third time and literally went and found it myself! My water glass was never filled and to top it off my short drink cost $8.00! That’s just crazy! I doubt I will go back! Not at all impressed with the service!
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
We received the worst service on all levels this evening. The food was not great, our orders were wrong. We were on hold for 20min to get our problem solved. Had to make a second call from a second phone, to try to reach someone to only be disconnected. We used to get great service from the Wentzville location. It seems that it has gone down hill as far as quality, and service are concerned. It's disappointing to say the least. My suggestion to managment is this. Get it together, your customers come first always. Your standa... read more
Business response:
Thank you Dallas , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
We have been eating at 54th for years The chicken & beef taco platter was one of our favorites. A few weeks ago we were told the menu was changed snd you no longer offered several menu items but added new menu items one that was removed was the chicken & beef tacos. As disappointing as that was we decided to try a new menu item Here is my experience: Ordered the SCALLOPS + SHRIMP five scallops, four large shrimp, "thick-cut" smoked bacon, ancient power grains, asparagus, white wine butter sauce @ $22.00 A customer next to... read more
My steak even after they made me another was so tuff couldn’t even cut it. Our server was the pits very obnoxious it’ll be awhile before we go back if we do
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
Frequently asked questions about 54th Street Scratch Grill & Bar
How is 54th Street Scratch Grill & Bar rated?
54th Street Scratch Grill & Bar has a 4.2 star rating with 3,366 reviews.
When is 54th Street Scratch Grill & Bar open?
54th Street Scratch Grill & Bar is open now. It will close at 10:30 p.m.