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54th Street Scratch Grill & Bar
- Restaurants
- Chesterfield, MO
About this business
Location details
17395 Chesterfield Airport Road, Chesterfield, MO, 63005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:30 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:30 p.m. |
The women bartender is calling my Tood Mcgrath and sending nude pictures. quality bartender. She also let's him get so wasted he can barley drive. she also sends him with Margarita's. Someone needs to look into Chesterfield location.
We had a party of 12; so we knew it would be awhile. Got there at 5:45 to be sat at 7:30, server was rude from the start and very unorganized. We finally ordered food, when the salad was brought out my brother asked about his soup. Andrew said I just put your food order in. What? We ordered 45 minutes ago. He gave my Mom the nastiest look he could. Unacceptable! Needless to say, drinks weren’t refilled in timely fashion, way too loud and overall bad service. We made the best of our 4 hours there. Will not be back. Way too ma... read more
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
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The service is horrible. And this place has gone down hill! Our waiting was clearly not having it today idk if he was on anything or what but we waited 15 mins before he came over and a table after us got waited on before. The service was horrible and not worth the money at all!! I shouldn’t have paid and walked out but I still paid and left a tip.
Business response:
Thank you Maya , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
2 of the line cooks are child molesters!!
This is the second time I’ve ordered and didn’t get what I requested. I always order a salad with blackened salmon. I request NO BACON as I’m a pescatarian… there was loads of bacon… it caused me to become sick of course 🤢… husband called and I was offered a gift card. Manager says they don’t offer refunds…LITTLE TO NO EMPATHY……….I didn’t get what I paid for and I don’t plan to eat there ever again. If I have to go to urgent care, 54th will hear about it… I’ve documented and taken pictures and videos of the food and the cal... read more
Business response:
Shana, I believe that the store has already replied via email. I am so sorry that this happened to you and we will make sure it gets fixed.
my wife and I were ignored while a patron of Caucasian or "real american" decent was welcomed with open arms.
Ordered 2 ribeye steaks medium rare 1came back as rare service person argued that was what we ordered. Other was not medium either. Both of the baked potatoes was cold would not even melt the butter. So I would not recommend the steaks
Business response:
Thank you Penny , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
RecommendedLet me first start off by saying our server Alisha was excellent and our food was very good! NOW THE BAD! The hostess ALEXIA is the absolute rudest and hateful person I’ve ever dealt with in the service industry. We arrived at the restaurant at 10:55 sign said they opened at 11. At 10:58 we walked up to the front door and it was unlocked so we walked in. The gentleman greeted us and asked how many. A girl (alexia) came running in with her coat on and flung her purse behind the hostess station. The man asked her about seatin... read more
Business response:
Thank you Allison , for bringing this to our attention. We are sorry to hear about your disappointing experience while dining with us. If you are open to it, we would love to speak with you about this more directly. Please click or copy/paste the link to fill out the corresponding information and our management team will be in contact with you. Thank you for your feedback and we look forward to hearing from you. www.54thstreetgrill.com/contact-us.html
Frequently asked questions about 54th Street Scratch Grill & Bar
How is 54th Street Scratch Grill & Bar rated?
54th Street Scratch Grill & Bar has a 4.2 star rating with 2,699 reviews.
When is 54th Street Scratch Grill & Bar open?
54th Street Scratch Grill & Bar is closed now. It will open at 11:00 a.m.