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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Dan G.'s profile image
    Dan G. 
    on Birdeye

    9 years ago

    Simplicity for the user: one click and you have a unique dial-in and virtual meeting set up whenever you want. It's very seamless. 

    Dorian B.'s profile image
    Dorian B. 
    on Birdeye

    9 years ago

    I love the ability to keep my phone volume low, while being alerted on my screen. Visually seeing my voicemails keeps me organized too! 

    Cindy A.'s profile image
    Cindy A. 
    on Birdeye

    9 years ago

    We love the customer service we receive when issues arise. Very knowledgeable team! We love the product and the report capability.  

    Mihnea I.'s profile image
    Mihnea I. 
    on Birdeye

    9 years ago

    8X8, Inc. delivers the latest VoIP technology at a very affordable price and it is very reliable. Our Company is using it non-stop since 2011. It saved a lot of money when purchased the 8X8 business phone system. It offers instant messaging AND web conferencing with feedback analyses. We are advertising it to our Customers and Suppliers ever since through all our conferencing. Keep the Good Work! 

    jennifer e.'s profile image
    jennifer e. 
    on Birdeye

    9 years ago

    when in a meeting and am waiting for the crucial call back from a customer, I can bring my smartphone in and peek at my email to see that I did receive a call from that customer that I was waiting for!! the voicemail to email is a smart idea and very user friendly  

    Jan Christian T.'s profile image
    Jan Christian T. 
    on Birdeye

    9 years ago

    When the company I work for switched to 8x8, I thought it unnecessary - but I take it back. I love being able to use the virtual office software on my workstation. I'm able to have everything that I need on my screen, with an easy-to-use interface. Not to mention I also have the app so I can still take/make calls when an urgent need arises. All in all, I think that 8x8 has brought great value, and I don't think I've even scratched the surface of the functionality it brings. 

    Chad K.'s profile image
    Chad K. 
    on Birdeye

    9 years ago

    The service is always reliable, but it is the people that make the difference. I can always get a prompt answer about the many features of the system or how to adjust settings in the easy to use on-line system management tool. I have never been disappointed, and that is hard to say about many vendors when you need results and do not have a lot of time for runarounds. I would recommend the system to anyone who asks. 

    Arun S.'s profile image
    Arun S. 
    on Birdeye

    9 years ago

    Actually we do not love it at all, the connection is patchy at most times and it is not fit for purpose as a communication tool for business purposes. 

    Milton L.'s profile image
    Milton L. 
    on Birdeye

    9 years ago

    As a small company and being a solutions provider, we do not have the manpower to man the phone lines. Thanks to 8x8 and the soft phone app, we are able to take our business on the road and answer calls that come into our office. This is a plus, not only for us, but our clients as well. Our clients calls are answered when we are in the field and we do not miss valuable business while traveling. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.