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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,487 reviews
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BONANZA TRUCKING E.'s profile image
BONANZA TRUCKING E. 
on Birdeye

3 years ago

It great to work with you 

Business response:

Thank you for leaving a feedback! Have a nice day ahead 

Jenny F.'s profile image
Jenny F. 
on Birdeye

3 years ago

We are enjoying 8 x 8! The app is very convenient and useful. Great customer service when needed! 

Business response:

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

Lawrence S.'s profile image
Lawrence S. 
on Birdeye

3 years ago

We have had 8X8 in place for about 5 years now. This VOIP system replaced a much beloved but ultimately outdated PBX. From the moment we started, we discovered advantages to the new setup. Phones installed easily and they are very multy-function. We don't use anywhere near all of the software that 8X8 offers - we pretty much stick to basic telephony. But the flexibilities we have discovered in forwarding, physical location, forwarded voicemail, etc. have added much value. 

Business response:

Thank you so much for taking the time to leave us a 5-star review Lawrence! Have a nice day ahead 

Martina H.'s profile image
Martina H. 
on Birdeye

3 years ago

We have been using 8x8 for four years now. Customer services is amazing, we always get the help we need and follow ups afterwards. 

Business response:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 

Customer S.'s profile image
Customer S. 
on Birdeye

3 years ago

It was difficult to get in touch with a live voice, but once I was able to talk to someone from support the problem was resolved quickly. 

Business response:

Good day Justin, Thank you for sharing your experience with us! Its good to know that you are getting the help you needed from our customer support. When call volumes are high, we automatically channel phone requests to Otto, our A.I.-powered Virtual Assistant, on support.8x8.com. This lets you avoid excessive wait times and choose to chat with a live agent or get a callback. Have a nice day ahead!  

Justin T.'s profile image
Justin T. 
on Birdeye

3 years ago

Great price and has had great customer service for a year. 

Business response:

Good day Justin, Thank you for sharing your experience with us! Its good to know that you are getting the help you needed from our customer support. Have a nice day ahead!  

Ugochi B.'s profile image
Ugochi B. 
on Birdeye

3 years ago

I have been with 8x8 for over 6 years. Their platform is easy to use and their prices are competitive. 

Business response:

Good day Ugochi, Thank you for sharing your experience with us! Have a nice day ahead  

John F.'s profile image
John F. 
on Birdeye

3 years ago

Amazing customer service 

Business response:

Good day John, Thank you for sharing your experience with us! Have a nice day ahead 

Ron S.'s profile image
Ron S. 
on Birdeye

3 years ago

I am a new staff member and am please as to how easy the system is to use! Thank you. 

Business response:

We are incredibly grateful that you took the time out to leave us a 5-Star review. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,487 reviews. 

When is 8x8 open?

8x8 is closed now. It will open tomorrow at 8:00 a.m.