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8x8
- Technology
- Campbell, CA
About this business
8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure.
The system is user friendly. It was pretty much plug and play and did not take a long time to get trained or get used to using. The cell phone app is very good and makes the system even more flexible when it comes to calls or meetings away from your desk. The only negative is that some of the analytics and other "next level" things require a higher licensing permission that was not told to me in the beginning.
Business response:
Hi MDaniel! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
I use it on my laptop and cell phone. It's a great way to keep my personal cell phone separate from my work number while maintaining both numbers on the same device. Besides calls, 8x8 also has messaging and fax features which is enables me to do my work from anywhere. I recommend 8x8 for business users.
Business response:
Hi Melanie! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
Premier support Plus is responsive to our tickets
Business response:
Hi Maria, we just want to make sure that your issue has been resolved. Could you please share your contact details with us and also the case ID on reviews@8x8.com so that we can get in touch with you.
8x8 is one of the better VOIP products i've used in quite some time. Very easy to use and the product is solid
Business response:
Hi Steve! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
Ease of changing voice messages
Business response:
Hi Cheryl! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
As a user that travels to multiple sites the desktop and mobile apps are great to ensure i can keep in contact with my team
Business response:
Hi Chris! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We have been selling 8x8 for years. All of our 8x8 users have had only positive experiences, especially with their great auto-attendant and feature set. All have told us how this service has helped them improve their business.
Business response:
Hi Jay! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead!
Setting up 8X8 was intuitive, easy and if I got confused, all I had to do was call them. They answer calls quickly and followed up several times as I was setting up my account. I would definitely recommend them.
Business response:
Hi Helena! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day!
Providing all features that a call center would need to run their operation smoothly, in addition to a 5 star customer support.
Business response:
Hi Soufiane! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.7 star rating with 7,487 reviews.
When is 8x8 open?
8x8 is closed now. It will open tomorrow at 8:00 a.m.