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8x8
- Technology
- Campbell, CA
About this business
Support was very good.
We had a great experience with our customer service person who set us up!
Great service. All application written under customer needs. Thank You Guys!
The only issue I have is that I can not remove text messages that are highly inappropriate. I don't know how they got there but they are there.
Mobile app is always lagging. Seems every-week there is another update. Support used to be great but is getting worse. The support staff is always helpful but the new web portal is a mess. Trying to open and manage cases takes way too many clicks. Finding a number to call is impossible. Trying to cancel my account has been a headache. 3 people, 3 different answers.
Business response:
Hello Paul, We apologize that you have been having trouble with our service and not getting complete assistance. Please send us an email at social@8x8.com with your account information so we can further assist you. Cheers, 8x8
My problem has been resolved.
Kevin was and is the beat. HAPPY! HAPPY! HAPPY!
everything is going good so far but i still have my phone call to do.
Michael has been one of the best agents that have helped me.
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 3.9 star rating with 9,479 reviews.
When is 8x8 open?
8x8 is closed now. It will open on Monday at 8:00 a.m.