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A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
1501 Frazee Rd, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Clean unit. Easy ingress/egress.
Business response:
Thank you for sharing your storage experience, David!
gets a 3 b/c every year saw 10% increase in rent. facility is certainly well kept, and personnel i dealt w/ - except for most recent, were professional, responsive. i could not sign long term lease, so 10% yearly increase is built into their billing model: you'll get an automatic notice every anniversary. in the past, personnel were willing to work with me - reduce increase to 5% based on my past pay history, etc. this year personnel (eric in mission valley) adopted a take it or leave it attitude on 10% increase. so i left ... read more
Business response:
We're sorry to hear that you've left, Lawrence. We work hard to provide the best value to our customers through competitive pricing and by maintaining clean, convenient facilities. Your original monthly rate is not guaranteed for the life of your rental with A-1. We find it necessary to make adjustments to our customers' rental rates from time to time, in order to keep up with the rising costs associated with providing top-notch service and a clean, well-maintained facility.
Great. Location, set up, flexibility on change in
Business response:
Thank you so much, Gloria. We value your business & appreciate that you've taken the time to share your storage experience!
The staff at Fraser location is fantastic!!! They will do everything they can to help you. Highly recommend this storage facility
Business response:
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
Great service, polite.
Business response:
Thank you for sharing your storage experience, Patricia!
Very friendly and helpful!!!
Business response:
Kristina, we're happy you found our staff to be so supportive during your experience here at A-1 Self Storage!
The desk lady that helped me with the check-in process was very kind and patient. She clearly explained the details of the agreement and directed me to the website to get a free lock. She then proceeded to show me the actual rental unit and how to use the lock. She is a big asset to your company at a time when customer service is declining. Kudos to A1 Self Storage. I will recommend your company to others. Thank you !
Business response:
Thank you for your kind comments and praise about our team, Ivan. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
A-1 Storage has been my go to for occasional need to store items when in transition. Staff is friendly, accommodating, and professional. Property is well maintained and centrally located.
Business response:
Thank you so much, Cyndi. We value your business & appreciate that you've taken the time to share your storage experience!
Very pleased with the customer service, and helpful to get the 1st month free promotion. At the Frazee location and Jessica did a great job taking care of us.
Business response:
Welcome to A-1 Self Storage, Patricia! Thank you so much for sharing your experience with us. We will gladly forward your kind comments and praise to Jessica!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 662 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.