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14908 Downey Ave, Paramount, CA, 90723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I recently got a unit from A1 storage and staff was nice and accommodating. I called in to reserve the unit and they went over every detail and answered all my questions. When I went in to pay for the unit, they happily took me to see it and even helped me choose another one when I wasn't 100% convinced with the first one they had shown me. The whole process was easy and fast.
Business response:
Yasmin, we're happy you found our staff to be so supportive during your experience here at A-1 Self Storage!
This is my first time here and first off I was very impressed by the customer service... I had the pleasure of speaking with Ashley over the phone and she was very knowledgeable abt the units and sizes... when I arrived at the location I was greeted by Patricia and she is so sweet and equally knowledgeable abt the units and company. When I walked into the office my paperwork was ready for me to sign... I will definitely recommend this company to my friends. Great job and great customer service I left satisfied.
Business response:
Ashley, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at A-1 Self Storage. We will gladly forward your kind comments and praise to Ashley and Patricia. It will brighten their day!
The staff there is very nice and helpful. I called for a 7.5x10 and they said they have it. They called back and apologize and offer a 10x10 for a dollar more than the other one I had asked for. Remember that after 6 months they raise the rent. Other than that it's pretty convenient and the price is not too bad. Make sure you check in to receive a free lock.
Business response:
Magno, thank you for taking the time to let us know how we did. We apologize for the mistake. We are glad we were able to make it right in the end. Have a great day!
This is the best location and Brittany is awesome and Danielle is the best! Wonderful customer service and very clean totally recommend this place to anyone!
Patricia is AMAZING! So helpful, kind and throughly explains everything and answers all questions!
Business response:
Great to hear, Limairy! I'm so happy to hear you had such a great experience with Patricia.
It's very convenient that they call me back after making a reservation last night by online. The operator is polite and I really like the fact that they have elevator and the place is very protected.
Business response:
Jenny, your wonderful feedback and rating mean a lot to us. Thanks so much for sharing!
Amazing customer service! Patrica made me comfortable, was very through with everything, and make this process easy. Thank you!
Business response:
Thank you so much, Leejae-Christopher! We are happy you found our staff to be so supportive during your storage experience. We will happily forward your kind words to Patricia. It will brighten her day!
Patricia and Sarah are very nice and helpful. Its a very clean well kept facility and I would recommend this location to anyone else looking to store in this area.
Business response:
We are happy to hear you found our staff to be so supportive during your storage experience. Thank you for sharing, Gio!
Awesome customer service, quick and easy. I inquired with their Bell Gardens facility, they didn't have the drive up 10×10, rep connected me with their Paramount store, ensured I had everything I needed and held my reservation till I got here.
Business response:
Linda, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
A-1 Self Storage has a 4.8 star rating with 336 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.