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A-1 Self Storage
- Self Storage
- Bell Gardens, CA
About this business
Location details
8462 Garfield Ave, Bell Gardens, CA, 90201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Ive rented with a1 for some time now. Gilbert is fantastic. Hes always looking out for me and al his tenants. Great prices secure facility. I'll ne the first to tell you incidents occur...but the staf here try very hart to maintain the safety of their customers belongings. Thanks for the god service!
Business response:
You're welcome, Frank. We appreciate you taking the time to share your experience with us.
Clean, and friendly staff. Highly recommend storage unit. Ashley and steph were super friendly and helpful.
Business response:
Great to hear, Trish! Thank you for sharing.
False advertisement!!! No free month!!!! One thing I dislike are lies. My brother and I decided to check this place out and saw a HUGE banner that stated "First month free". We asked the guy at the front desk for their prices, he simply said "pick up that green pamphlet"... so much for customer service. Anyhow, after looking at their pretty high prices, I asked him about the promo they have on the banner. He said that it had been a while that the promotion has expired so I made a comment like "Oh, so that's false advertiseme... read more
Business response:
Cindy, I am so sorry to hear about your experience! We strive to offer the best service around, and it sounds like we fell quite short of that during your visit. We offer first month free specials on select units, and that should have been explained to you. I have forwarded your comments to the Area Manager, so he can address this with our Associate. If you would like me to have someone contact you to discuss this further, please let me know. Again, I truly apologize that you experienced anything less than 5 star service tod... read more
Very helpful staff and reasonable pricing. Explained where everything on the premises was located and how the locks worked. Large/wide elevators for huge items. Very clean.
On a second opinion. Didn't have the time to accurately leave you guys with a really good review. So it goes... Very friendly staff, helpful, accommodating, clever and most of all kind to your needs. I'll definitely recommend this facility and staff you can never go wrong.
Business response:
Thank you, Alejandro. It looks like you rated us only 2 stars. Is there something you feel we can do better to improve your experience?
This is my second time using this storage facility. I came back because I had a great experience in the past and I'm getting the same awesome customer service, especially from Gerardo.
WARNING! This is not a safe place to store your belongings. I had a very bad experience here, and I wasn't the only one. Most of my belongings were stolen. The employees here are no help at all when things go missing. Also, their insurance policy is nothing but a lie. If you plan on storing your belongings here then I suggest you take pictures of your belongings once you're done storing them. Just in case your things go missing too.
Business response:
Chris, we are trying very hard to resolve this matter. I encourage you to contact a1claimssupport@a1storage.com, so that Steve can assist you further.
A-1 staff are very professional and nice. Great service all around. Saw other storage companies and none came close to the quality, cleanliness and security that they provide. I highly recommend A-1. There are also certain units that gives you the ability to use their moving truck. Extra bonus!!!
Business response:
Great to hear, Linda! Thank you for sharing.
Great service! Clean and affordable units. Highly recommeded. Also, 50 percent off first month. It doesn't get any better.
Business response:
Great to hear, A. G.!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 564 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.