This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- San Diego, CA
About this business
Location details
845 Hollister St, San Diego, CA, 92154, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Best prices in town hands down , online is the best option for specials & deals , they also offer free moving truck but would call ahead to make sure it's available
Business response:
Carlos, your wonderful feedback, and rating mean a lot to us.
Visar (V ) was very friendly, quick and helpful in getting the unit we needed. You are awesome V!
Business response:
We're so glad to hear about your positive experience, Julie! Thank you so much for sharing. We'll be sure to forward your kind comments to Visar.
This A-1 Self Storage was top notch. It was very clean and secure. The staff was very friendly and helpful. Reserving a unit was easy and fast as well as closing out the unit. I found their prices to be very competitive. I have recommended them to several people and will continue to do so. Way to go A-1. If I ever need another storage unit, you will be my first choice. Thanks!
Business response:
We're so happy to hear we've earned your repeat business, Catherine! We'll be here if you need a storage unit again.
Yesterday I got a call from the Area Manager for A-1 Self Storage because of my low YELP review. What he shared with me improved my rating. He told me A-1 had resisted the trend to have lower advertised (teaser) rates based on increasing the rate in the first few months. Ultimately, they could see they needed to reluctantly join that trend or continue to lose new customers to their competitors who used this tactic. He also shared with me his boss contacts him everytime there is a low/negative review and his job is to follow ... read more
Business response:
Hey, Bill! We're so happy to hear that you had a great chat with Robert, our Area Manager. We are also grateful for your understanding and for taking the time to update your review and share such thoughtful feedback with us. We greatly value your business and promise that we are always here to help and answer any questions you may have in the future. We hope your 2025 is going well so far!
Lady at front desk was rude the storage wasn't even up to the measurement. When you pay for a certain size storage you expect it to be that size correct. When question about it the answer that I was given was if you don't like it we can refund your money and you can go someplace else. When asked if I could get a different storage they said it'll cost more. If a person doesn't like their job then they shouldn't work that job she apparently doesn't like her job. She goes by #girlboss. Very good person to have on the front end ... read more
Business response:
Jeffrey, we're sorry to hear that you were dissatisfied during your visit. As stated in our size disclaimer, all measurements listed on our website are approximations, and measurements are provided for comparison purposes only. Our pricing is not based on square-foot measurements, but rather on features and amenities, which is why another unit would have been a different price.
Clean and very friendly staff, they also were patient and helpful when answering a few questions and concerns we had. We definitely recommend this location.
Business response:
Berenice, reviews like this give us motivation and help us ensure we provide high-quality care! Thank you so much for sharing your experience with us.
Good friendly service :) Staff was very helpful and showed us around and made us feel welcome!
Business response:
Alondra, thank you for your kind words and this wonderful review!
Great customer service over the phone and in person! Suyumi helped me find just what I was looking for.
Business response:
Debbie, we appreciate your positive review about your recent experience with us!
I shopped at a lot of the storage facilities, in the South Bay, and this one was by far one of the cleanest. I also got a reasonable rate when I rented my 4x10 in the summer of 2020. Aside from not being able to find a cart, sometimes, my biggest issue is that my rent has gone up twice in 16 months. Recently it went up close to 15%. I know rent will increase, but I wasn't expecting to be paying as much as I am now, in less than 2 years. It is generally clean inside. The back parking lot is sometimes littered with junk or tra... read more
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 340 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.