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A+ Federal Credit Union
- Credit Unions
- Austin, TX
About this business
Location details
6420 E US 290 SVRD, Austin, TX, 78723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My credit report was a mess before I met Metronet Credit Solution last month. My credit score was at 518, 521, and 524 respectively. I had some inquiries, late payments, card debts and a charge-off. I was assured my credit score will be fixed when I contacted them for help. After 11days all the negative items on my report had been removed and my score boosted to excellent across all three bureaus. I’m recommending metronet for anyone searching for help. Contact them via: metronetcreditsolution@gmail.com or call +1 (205) 518 ... read more
Worst customer service I've ever experienced with a mortgage company. Lack of professionalism, completely dropped the ball on writing a letter CORRECTLY tot the State of Texas, when very specifically given instructions on the way to do so. Did not answer or respond to the State of Texas in regard to the incorrect letter written which COULD HAVE corrected the issue. This lack of professionalism and interest in solving the problem for their customer (me) is currently costing the homebuyer and me (the seller) thousands of dolla... read more
Business response:
Hello Laurel - I apologize for the experience you had with A+FCU. Please email me at socialmedia@aplusfcu.org with more information so we can help you. Thank you.
Worst customer service I've ever experienced with a mortgage company. Lack of professionalism, completely dropped the ball on writing a letter CORRECTLY tot the State of Texas, when very specifically given instructions on the way to do so. Did not answer or respond to the State of Texas in regard to the incorrect letter written which COULD HAVE corrected the issue. This lack of professionalism and interest in solving the problem for their customer (me) is currently costing the homebuyer and me (the seller) thousands of dolla... read more
They do not care about their customers. I had a personal checking, and two business accounts with them. Canceled all three after a year. Save yourself time and money and do not bank here.
Business response:
Hello Cory - I apologize for the experience you had with A+FCU. Please email me at socialmedia@aplusfcu.org if there's anything else we can help you with. Thank you.
What a nightmare to deal with. I had a term sheet for a business loan I loved - but after more than 4 months of applications and information, the board approved the loan with major changes from the term sheet because suddenly they felt they were too generous. Folks, don't waste your time dealing with their business loan department - they will pull a huge "bait and switch" after wasting months of your time.
Business response:
Hello Chris - I apologize for the experience you had with A+FCU. If you need additional help, please email me at socialmedia@aplusfcu.org with more information. Thank you.
Frequently asked questions about A+ Federal Credit Union
How is A+ Federal Credit Union rated?
A+ Federal Credit Union has a 4.5 star rating with 1,198 reviews.
When is A+ Federal Credit Union open?
A+ Federal Credit Union is closed now. It will open at 9:00 a.m.