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AAA Life Insurance Company

3.9

About this business

Location details

17900 N Laurel Park Dr, Livonia, MI, 48152, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 3:00 p.m.
SunClosed
3.9336 reviews
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William W Zehner's profile image
William W Zehner 
recommend  Recommended
4 years ago

Travel and Accident insurance 

Ann Marie Herron's profile image
Ann Marie Herron 
recommend  Recommended
4 years ago

Dealing with insurance companies is never pleasant First you have lost someone second you need to figure out how to continue your life AAA LIFE WAS TO ME ALL THE THINGS YOU WISH FOR IN A COMPANY WHEN YOU BUY INSURANCE .No hassle we need this this and this .The next step is where your trouble begins .BUT NOT WITH AAA I received a call from a sweet lady saying all was good check in mail and also they were taking care of a benefit I never knew about AAA gives the spouse life time AAA MEMBERSHIP NO COST .Guess what check came ... read more

Business response:

We're proud to have been able to assist you during a difficult time, Ann. Thanks for sharing your experience.  

Daniel Broman's profile image
Daniel Broman 
4 years ago

they are corrupt as heck and twice as greedy 

Business response:

Hi, Daniel. We regret to hear you feel this way. As your feedback matters to us, we'd like to hear more about your experience. Please send us a private message with further details.  

Jamie Sutton's profile image
Jamie Sutton 
4 years ago

Worst customer service ever. I sent my cancellation notice in. They charged me following month. When I called the customer service department she said they never received it. I asked for my refund she said no that I authorized them to either the money so it was paid. I again told her I sent a cancellation in and she said well we have no record of that and you authorized the withdrawal. We aren’t refunding the charge. She was rude and hateful no help at all. Will never ever use them for anything again. Too many good companies... read more

Business response:

Hi, Jamie. We're sorry to hear that you've had a bad experience. That is not how we hope to leave our policyholders feeling. So that we can learn more and best assist, please send us a private message with details about your situation and the name of who you spoke with. 

David Lecroy's profile image
David Lecroy 
5 years ago

By not being more expensive than you and I know is way too expensive. 

Business response:

We appreciate your honest feedback, David. At AAA Life, we strive to give you the best coverage without breaking your budget. See how we stack up against competitors here: https://www.aaalife.com/aaa-life-advantage. 

James Franks's profile image
James Franks 
5 years ago

total redo overhaul the underwriters 

Business response:

Hi, James. Thanks for your comment. We are sorry to hear you have had an unsatisfactory experience with AAA Life and we hope to help make things right. If you'd like, please direct message us with a phone number where you can be reached and one of our Member Services representatives will reach out to understand the situation. Thank you! 

Charles Charles's profile image
Charles Charles 
5 years ago

BEWARE 

Thomas Lyijnen's profile image
Thomas Lyijnen 
6 years ago

After asking to be removed multiple times- I continue to be bothered with junk mail, which has now evolved to harassment. I sure hope it doesn’t continue after today- otherwise litigation will be the next step! 

kate sheely's profile image
kate sheely 
6 years ago

I was browsing on the AAA website this weekend for life insurance options and submitted an inquiry, which is an email contact form. Today there is an unauthorized charge for $1 on my credit card account. I did not purchase or sign anything. Very unnerving that they could use my AAA auto account to collect $1 without my authorization. Seems very underhanded. All I can think of is there is some fine print in the contact form that allows them to charge for information. That makes me definitely want to avoid AAA as a provider. 

Business response:

Hi, Kate. Thanks for your review. We'd be happy to look into this. Please private message us with your phone number and one of our Member Services advocates will reach out. 

Frequently asked questions about AAA Life Insurance Company

How is AAA Life Insurance Company rated?

AAA Life Insurance Company has a 3.9 star rating with 336 reviews. 

When is AAA Life Insurance Company open?

AAA Life Insurance Company is closed now. It will open tomorrow at 8:00 a.m.