About Floors N More
14054 Beach Blvd, Jacksonville, FL 32250 United States
https://www.aboutfloorsnmore.com/jacksonville-showroom
Carpeting, Flooring, Tiling
Closed now
About
As Jacksonville's premier Floorscapes Retailer, our stores are held to the highest standards by Mohawk in terms of product selection, installation and service. Stop in to About Floors n' More today to visit one of our two showrooms that display new lines of wood, carpet, laminate, tile, vinyl, waterproof, natural stone and custom area rugs.
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jason runyan on Angi
8 years ago
06/30/2015, 12:38 PM
They were great. I give them A's across the board. We had a good experience with them.
Susan Nemeth on Angi
8 years ago
06/30/2015, 01:54 AM
Initially, we were not pleased with it. We talked to them about it and he came out and he agreed that there were some quality control issues and Welmington was not amenable in replacing it but he went ahead and replaced it for us which is a huge thing. So we were exceptionally pleased at that time. I believe they were just getting started at that time. What we did was we chose more expensive carpets when they agreed to replace them and that was our decision to upgrade. We shopped around for price but we felt that their quality was better than some of the lower priced establishment. We liked the quality of the second carpet. We had to go around a bit to get the manager to agree. The first person who came out immediately but when the manager/owner came out, he was less amenable but he agreed eventually.
Randle Clark on Angi
8 years ago
06/29/2015, 13:52 PM
Working with Richard and Vanessa was a real pleasure. Professional, punctual, quality tile, quality workmanship...everything you're looking for in a flooring business. Would use again in a heartbeat.
Business Response:
It was our pleasure working with you and [Member name]. I bet you will have some great parties on that lanai this summer.
Willaim Pierce on Angi
8 years ago
06/27/2015, 13:07 PM
They did a very good job. They put some tumble stone and some bronze little things in the middle. They did some really nice stuff. I used the one on Beach Boulevard. They came out about four years ago. It wasn't inexpensive. I had to order some of it from Italy. I wasn't really into checking prices, it was the quality that I wanted. The tile down the kitchen alone was $10,000. It was a little more expensive because of them having to order some things from Italy because I wanted specific things. They did exactly what they said they were going to do when they were going to do. They did a good job, everything is neat and clean. It was the first time I had ever used them and I didn't even realize that they were close to my home. I couldn't find what I wanted elsewhere and they had what I wanted. I would use them again in the future. In fact I have a bunch of stones lying on my counter right now but I am going to have them do somewhere else.
Deborah Abbott on Angi
8 years ago
06/27/2015, 12:23 PM
They were the highest of all quotes. They were very professional and came out when they said they would. One thing I remember on the quote is that there was a miscellaneous charge with a significant amount of money which I’m not sure what that represented. We actually got quotes from 3 different companies and one thing that skewed it up for them is that they have the highest amount of square footage. She did do it by hand with a measuring tape versus based on the other 2 did it with a laser. There was, between the lowest and then it was almost a 600 square foot difference. Their price except for some of these miscellaneous charges and stuff I guess were competitive and I got the quote soonest when they said they would and very pleasant in the store in terms of working with them to setup and do an estimate but it was pretty high overall. From a business approach, they are very good there. It’s just that the price ended up being higher and I think it was higher because of the significantly higher square footage. The only thing that really hurt them was their square foot measurement and that one charge with $660 of miscellaneous. It’s just really a question of much higher square footage in the measurement having it done by hand and I’m not saying that they were trying to be inaccurate but you would think that the laser would be a little bit more accurate than the other 2 people who used to measure.
Business Response:
I wish we would of know this before you made a decision. Something doesn't make sense to be that far off. We checked our measurements and unless we measured wrong, we need that amount of carpet. I do not know if we or they are doing different rooms. I would like to know after the job is over, if they really did have enough carpet. Best of luck with your install
George Ross on Angi
8 years ago
06/27/2015, 04:32 AM
The one that we got scratches easily, we didn't realize that, but the work they did was fine, and also work they did on my daughter. The product we picked was dark wood and it was scratch free. They were really nice people to work with. It looks really pretty. No one knows that it got some scratches on it when we moved. It was a good price. We looked around in a lot of different places and they were really very competitive and very good. I like my daughter's floor and her carpet is much better than mine, and I paid more than she did actually. I don't think the quality of mine was as good. Mine is a smoother wood and hers is bumpier and more distressed. Hers is harder wood. Hers was excellent, mine was not quite. Their responsiveness was perfect. They came the week after we finished all the remodeling work. Their responsiveness when they came back out because I complained that the floor gotscratched when they moved the furniture back in wasn't good. People came right away but they told us to go to Home Depot and get scratch covers so we can cover the scratches. I wanted them to do it. They came out but this wasn't the answer I wanted.
Ida Harrison on Angi
8 years ago
05/26/2015, 02:15 AM
About Floors N More were great at both advising on carpet choices and working with me on quantity, price, and actual installation. I needed the carpet within a short time frame for expected company and Donna, in particular, went out of her way to make sure the manufacturer could deliver the product and the installers could install it in time. The independent installers too were very accommodating and started removing the old carpet while waiting for and picking up the delivery. They also were very patient with my questions and a couple of requests. Overall, I appreciate the great customer service and am very happy with my new carpet.
Business Response:
Thank you for your kinds words and we look forward to helping you with any flooring needs in the future.