This was a project we wanted to do but it became a necessity when I got frustrated and pulled up the carpet in my dining room. Our house looked like a patchwork quilt with carpet, tile, laminate and concrete. We wanted to get the wood look tile but the first place we got estimates quoted us $16,000.00 for 1250 square ft. So we decided it was out of our price range and started looking at wood. After getting quotes from About floors and More, our original quote and one more we decided to go with About Floors and More because t... read more
Business response:
[member name removed] Thank you for your kind words and enjoy your new flooring
I wanted to replace the original white tile in the kitchen with something new and decided to do the smaller jobs while they were there. I walked into the store one day and Beth helped me immediately. She knew her products well. She came to the house and measured and we picked a tile for the bathroom closet. She was good about returning calls and e-mails, and other staff was always very cordial if she was not available. The installers were pleasant and did a good job of masking the work area and cleaning up dust. They did a b... read more
Business response:
Thank you for your business and your kind words. We are very lucky to have wonderful people in the company like Beth. We look forward to helping you again in the future
They're real good. They were neat, friendly and very courteous.
Business response:
Thank you for your kind words
We used About Floors to replace damaged hardwood flooring in our livingroom and dining room. Through no one's fault (new wood didn't match the sample they got, and couldn't be placed next to the old wood), we had a problem with the installation that added a two week delay. Even though the problem had been unavoidable, Rick Costner and crew took total responsibility and owned it, and did everything they could to make our situation--flooring removed, waiting for hard-to-find wood--as livable as possible. I don't think many dea... read more
Business response:
Thank you Mr. (removed member name) for your kind words. I am so glad you are happy with the repair.
Could not have gone better.
Business response:
Thank you for your kind words of praise. It was our pleasure to serve your family.
We were very happy with all aspects of our purchase and installation of hardwood flooring from About Floors n More. We went to their new store on San Jose Blvd in Mandarin and the salesperson Donna was very knowledgeable and thorough, and she stayed in contact until the job was complete to make sure everything was done to our satisfaction. The installation foreman Eric also made a few visits to our home during the installation to make sure that everything was good. From our initial discussion at the store, we expressed that ... read more
Job went extremely well and on or ahead of the schedule given. Day one was removing all the vinyl flooring and laying the Ceramic Tile, Day 2 was rip out of Great room carpet and installation of Laminate flooring. The three fellows came and worked really well as a team an knocked it out. My slab required minimum leveling so it went a bit faster than anticipated. The carpet came in last on the third day. There was a reason for doing it in this order. I had already removed most of the furniture from the work areas so that help... read more
Business response:
It was our pleasure to help you with your flooring needs. Thank you for your kinds words. Hope to see you again in the store.
Rick and his team did a great job. They worked quickly and efficiently and did quality work. They were quick to respond to a few touch ups on the hardwood after installation. Their installation team was professional and courteous. We were moving in from out of state and they had a tight timeline to complete the job and had to coordinate their time with other contractors. We had one contractor meeting just prior to the starting the jobs to discuss scheduling and coordinating the work. They completed the job on time and on bud... read more
Business response:
Thank you for your business and kind words. It was a pleasure working with you.
Excellent! My aging mother needed a softer surface in her large bedroom. Though she was very reluctant to agree to visit a flooring store, I did get her in to About Floors N More, as I have successfully used their services myself in the past, with super results. Once we were in the shop, we had the professionals showing us the various carpeting styles, paddings, and prices. We ultimately selected a carpeting that would work well with her multiple cats. The padding has a moisture barrier and the carpeting requires simply wate... read more
Business response:
It was our pleasure to help your Mom. She is such a wonderful lady.
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