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AC Automotive Inc
- Body Shops
- West Hartford, CT
About this business
Location details
1072 New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service I will be calling AC automotive back. The placement of my bumper was incorrect and on both sides I have noticed a disconnection with my bumper.
2 Star : Likely to Recommend I wouldn’t recommend them because I can’t vouch for their usual fix time. Mine took way too long, but the work is good 4 Star : Repair Quality My car looks fantastic!! They did a great job on that, however it took 6 weeks longer than originally estimated. 4 Star : Customer Service Very friendly and responsive. I had to call several times for updates.
2.5 Star : Likely to Recommend Thanks again 2.5 Star : Repair Quality 2.5 Star : Customer Service Good job 5 Star : Returned Clean
0.5 Star : Likely to Recommend Sorry 3.5 Star : Repair Quality I noticed the paint has a different tone than the original or OEM. I found a gap from the right side/driver side and passenger side are different on size. I also notice at the edge with the paint was apply that has a kind of masking tape, painted over, but I am not sure. 4 Star : Customer Service Waiting time in the office for getting a quote or to turning the keys were very long... The estimate itself took less time.
2.5 Star : Likely to Recommend 3 Star : Repair Quality The trunk had to be replaced and some body work done to the rear bumper, but the trunk isn't perfectly aligned, causing it to not be flush with the rear tailights on the left side and the rear fender/quarter panel on the right side 4 Star : Customer Service Customer service was fine. Nothing to complain about, staff was nice and well mannered. Took them months to work on my car though.
0.5 Star : Likely to Recommend To no one! 0.5 Star : Repair Quality 1.5 Star : Customer Service Bad finished on the door, hood and post. I will not recommend that place to anyone !
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service They painted half my bumper and left the other half untouched I had to complain. this cost me time and money and anxiety. I expected a seamless look not just a touch up. Extremely Disappointed that I had to go threw that.
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality Overall i'd say the repair was pretty good. There are a couple of bubbles in the paint job along with some minor drips at the edges but no major imperfections. Ive used 2 other body shops in the past 20 years for minor repairs such as this one and the other shops definitely did a better job. 4.5 Star : Customer Service Pleasant and communicative.
0.5 Star : Likely to Recommend Took too long. Not just a little long, but over a month after drop-off, and that itself was 7 weeks after the accident. 2 Star : Repair Quality 3.5 Star : Customer Service 4.5 Star : Returned Clean
Frequently asked questions about AC Automotive Inc
How is AC Automotive Inc rated?
AC Automotive Inc has a 4.8 star rating with 1,199 reviews.
When is AC Automotive Inc open?
AC Automotive Inc is closed now. It will open on Monday at 7:00 a.m.