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AC Automotive Inc
- Body Shops
- West Hartford, CT
About this business
Location details
1072 New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
1 Star : Likely to Recommend 1 Star : Repair Quality No comment 1 Star : Customer Service No comment
0.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
2 Star : Likely to Recommend Was the worst experience, but far from the best. Due to the staff and the lack of effort for communication and cleanliness, I would not recommend this place to anyone for business. 2 Star : Repair Quality The repair took a while even after I was advised that parts were there and my vehicle was being worked on. Not all of the work that I requested was done and the part that was worked on was left dirty and unkempt. 2 Star : Customer Service A lot of the times the lady in the front seemed to not wa... read more
2 Star : Likely to Recommend The repair job was great but the length of time it took and overall cost I probably would not recommend it. 5 Star : Repair Quality The quality of the work I am very satisfied with. However, the length of time it took for me to get the car in to get started on the repairs I feel was ridiculous. 4.5 Star : Customer Service Customer service was excellent. 0 Star : Returned Clean
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality When I first arrived at the shop, I noticed several mistakes in my car. It seemed like the job had been rushed, and I was worried that I might leave with a car full of errors. Fortunately, I didn’t hesitate to complain and check the work that had been done. The manager was very responsive and took my concerns seriously. The second time I was told my car was ready for pick-up, I noticed the paint job was done properly, the side skirts were in place, and then, when I got... read more
0.5 Star : Likely to Recommend If my insurance company was not linked to this establishment I would not recommend this shop to anyone. 0.5 Star : Repair Quality Front door was being replaced only....I dropped the car off on a Thursday, they didn't work weekends, so instead of telling me my car would sit for 2 days collecting dust i dropped it off on the 22nd of August and it sat there for 5 days. I received a txt on the 26th saying the estimate was done and the parts were being ordered now. So it took 5 days to order parts. ... read more
0 Star : My Experience 1. Dropped off car 7/1. First was told repair would take until 7/3. Called on 7/3, was told it would be ready by the end of the week. Called at the end of the week (7/5), was told no one was working because of holiday. Called on Monday 7/8, was told would probably be done on 7/9. Called on 7/9, was told it should be done on 7/10....etc etc, finally got a call that it was finished at 3pm on 7/11 when you close at 4:30pm. So if I wanted to pick it up that day, I had an hour and a half to get there. Durin... read more
2 Star : Likely to Recommend Not satisfy 2.5 Star : Repair Quality Scratches in my car. 2.5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about AC Automotive Inc
How is AC Automotive Inc rated?
AC Automotive Inc has a 4.8 star rating with 1,187 reviews.
When is AC Automotive Inc open?
AC Automotive Inc is closed now. It will open at 7:00 a.m.