Adam Wenner of Mutual of Omaha Mortgage

Business response:

Thanks for the stellar review, Alexander! It was a pleasure providing you with a clear plan and communication throughout our time working together. Your satisfaction is my top priority at Mutual of Omaha Mortgage. If you have any more questions in the future, don't hesitate to reach out. Here's to a successful partnership! 

Business response:

Hi Nathan, I appreciate your feedback and I'm sorry to hear that your experience didn't meet your expectations, particularly towards the end of the process. It's crucial for us to communicate clearly about timelines, and I apologize if there was any confusion. I've taken your comments to heart and will work to improve this going forward. Please feel free to reach out if you have any further concerns or questions about your mortgage with Mutual of Omaha Mortgage. I value your business and your opinion. Thank you, Adam Wenner. 

Business response:

I'm absolutely thrilled to hear that you had such a positive experience, Danielle. It was a pleasure working with you and I'm glad I could assist in achieving your goals. Your high recommendation means a lot and I truly appreciate the support. If you or your friends and family ever need anything in the future, don't hesitate to reach out to us at Mutual of Omaha Mortgage. Thank you for the 5-star review! 

Business response:

I really appreciate your kind words, Bernabe. It was a pleasure working with you and I strive to make the mortgage process as smooth and transparent as possible. Hearing that I was able to provide you with a sense of ease truly makes my day. Please feel free to reach out if you ever have more concerns or questions in the future. Thanks again for choosing Mutual of Omaha Mortgage and for taking the time to leave such a positive review! - Adam Wenner 

Business response:

Thank you for your feedback, John. I understand that you faced some challenges along the way and I apologize for any inconvenience caused. Despite these issues, I'm glad to know that your overall experience with Mutual of Omaha Mortgage was positive. I'll ensure your experience helps us improve our services. Thank you for your patience and understanding. 

Business response:

I'm thrilled to hear you had a positive experience with the communication during our interaction, Charity. Your feedback means a lot to us here at Mutual of Omaha Mortgage. It's always our goal to provide clear and effective communication. Thanks for the 5-star review! Adam Wenner 

Business response:

I'm thrilled to hear about your 5-star experience with us at Mutual of Omaha Mortgage, Philip. Your satisfaction and understanding of the process is our top priority, and I'm glad to hear my team and I were able to provide you with the knowledge and guidance needed. We strive for excellence, so it's incredibly encouraging to see your A+ rating. Should you have any more questions in the future, don't hesitate to reach out. Thanks for your review! -Adam Wenner 

Business response:

I'm truly grateful for your kind words, Mena. It's always rewarding to hear such positive feedback and I'm thrilled to know that you found our service to be knowledgeable, caring, and efficient. The team and I strive for these qualities in our work every day. I'm glad to hear that our system helped to keep you on track and that you felt well-informed throughout the process. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Knowing that you would refer us to your friends mean... read more

Business response:

I'm thrilled to hear that you found our conversation informative and helpful, Ronald. I always aim to provide clear and concise answers to all inquiries. Your positive feedback motivates me to continually offer the highest level of service. Thank you for choosing Mutual of Omaha Mortgage and for your five-star rating. I'm here anytime you have more questions or need further assistance.