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Addison Crater Woods Apartments
- Apartments
- Petersburg, VA
About this business
Location details
200 Addison Way, Petersburg, VA, 23805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very loud While it's true this is the nicest apartment complex in Petersburg, it's really not saying much. My biggest complaint is the noise level. Cars come through and sit in the parking lot with their music so loud it rattles my windows. There is a claus in the lease stating you are to be quiet and courteous even while driving your car and if there are repeated complaints then you might be asked to move out, but the office staff could not do a worse job of enforcing this policy. People come home at all times of the night ... read more
Business response:
We are disappointed to learn of your 2-star review of Addison Crater Woods. Our team would like to know more about the disruptive noise you are experiencing and also how we can resolve the issue. It is also important that we get more details about the recent call you placed to our Courtesy Officer. At your earliest convenience, please stop by, call or email us. We hope to speak with you soon! Sincerely, The Addison Crater Woods Team
Needs some help The overall place is ok. When you ask for a maintenance request you can expect to wait at least a week. very bad. we asked for something to be fixed and they said a contractor would have to come out after years of leaving there nothing was done. we tried calling and still nothing. upon moveout the team at the leasing offce DOES not know how to Communicate, yea we can do that i have you scheduled for this.. yea right nothing was done had to do everything over again. no i am not going to call and talk. i tried ... read more
Business response:
Thank you for taking the time to share your feedback of our community. We apologize for any frustration you experienced while living at our community and wish these matters could have been resolved while you still resided with us. Our team strives to provide excellent customer service at all times and also complete all maintenance requests in a timely and efficient manner. If there is anything we can ever do for you in the future, please let us know. We wish you all the best in your new home.
Go somewhere else This place is a dump and they refuse to fix the place. They focus only on the newer more expensive apartment section. If you live in the older cheaper section you are treated as a second class citizen. We did not have hot water or a dishwasher for six months and they would not fix it. I would not recommend this place to anybody. You can buy a house for what you will pay in rent on this dump.
Business response:
We apologize for your experience at our community. Your overall happiness here is very important to us which is why we would like to take a moment to address your concerns. Our maintenance team would be happy to address the hot water issue and appliance problems you are currently dealing with. Rest assured that we would never allow a resident to go for an extended period of time with no hot water or without an operable appliance. We apologize that you were unsatisfied with the service you received from our team. As this revi... read more
SONJA'S APT I MOVED IN AND IT WAS EVERYTHING I EXPECTED!!! THE PRICE WAS REASONABLE FOR THE RENT
Frequently asked questions about Addison Crater Woods Apartments
How is Addison Crater Woods Apartments rated?
Addison Crater Woods Apartments has a 3.6 star rating with 285 reviews.
When is Addison Crater Woods Apartments open?
Addison Crater Woods Apartments is closed now. It will open at 10:00 a.m.