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ADS-2700W
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Sure it's fast and pretty, but it will NOT auto attach to my small business email software - LAME. My basic, slow canon scanner can do this but not this fancy guy?!? I'm returning this.
got this printer to replace another one. i wouldn't buy it again papers kept jamming and touch screen was to sensitive.
Business response:
Hi, we are sorry to hear the paper continues to jam for the ADS2700W and we can understand your frustration. Paper jams can be caused if you are using the wrong paper type. We'll be happy to help you. Click the link below to assist you. https://help.brother-usa.com/app/answers/detail/a_id/150888 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: https://www.brother-usa.com/brother-support
The user manual lists a lot of things that it cannot do but it seems to do them anyway. For example it says that it is not to be used on pictures but that is what it is advertised to do. It warns that is may scratch the pictures. It says that you need to sort the items to be scanned by type of paper and that it is best to only use one weight of paper. It says that you must use a carrier sheet to prevent some types of paper from jamming but they are not offered for sale anywhere I can find. You do have to watch thin papers an... read more
I purchased the ADS-2700W at Best Buy a few months ago. I frankly give it heavy use. I love the fact that I can scan to flash drive without tying up my computer. I have maintained the maintenance from time to time flagged on the scanner screen. Now it is time for a new pickup roller to be installed. I have a 4 year service contract with Best Buy on it that I have not so far invoked, but Brother's inefficient and poor website maintenance may force me to do so. Upon trying to place an order for the Pickup Roller PRKA3001, one ... read more
I’m a Brother Print purchaser for over 20 years, all of my printers, which I have four in my office. I need fast reliable printer/scanner. I bought this scanner thinking it would be faster and easier, than my current MFC, well it wasn’t. Even though, Brother are pretty good with assisting you with any problems, this one was never properly solved. I need to be fast and easy, you have go through steps in order to scan. I need another scanner and I won’t be buying a Brother this time
Business response:
Hi Benny, thank you for being a Brother Valued Customer for 20 years. We appreciate your feedback. Please contact us at 1-877-BROTHER so we can assist you further.
I will NEVER buy another hp product after buying a Brother
Do not buy this scanner if you are dealing with cloud applications, functions great for desktop.
Business response:
Hi. We appreciate your business, and we want to provide the best possible customer service. We do hope that another Brother ADS machine that we have will fit your needs better with scanning to Cloud Services. If there's anything else we can help you with, please don't hesitate to contact us for support.
Not a good functioning scanner. Is not compatible with most scanning software. No “one-touch” scanning profile. Settings for naming the item upon scanning do not hold. Slow operation. Not so user friendly!
Very slow and labor intensive to scan. Disappointed for the amount of money spent. Keeps wanting to disconnect from my laptop. Quality of scanned documents is very good.
Frequently asked questions about ADS-2700W
How is ADS-2700W rated?
ADS-2700W has a 4.1 star rating with 609 reviews.
When is ADS-2700W open?
ADS-2700W is closed now. It will open tomorrow at 9:00 a.m.