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Advance Financial

2.4

About this business

Location details

5527 Clinton Hwy, Knoxville, TN, 37912, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.4207 reviews
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Robert B's profile image
Robert B 
2 months ago

Advance Financial *****. I wouldn't recommend Advance Financial to any of my friends and family. Their interest rate is extremely ridiculousy high. And, just because, I missed 1 of my Promise To Pay payments because I had to go and get a new air conditioner for the house. About 2 weeks ago because it was so hot and humid. Advance Financial has deducted 2 payments out of my bank account the past 2 weeks. That shows and proves they don't care about their customers 

Business response:

Hi, *****. Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at ********************** so we can connect with you. 

Angela B's profile image
Angela B 
3 months ago

This company is absolutely scathing and deceptive! They did not provide information pertaining to the loan and pay back amount it’s a random amount based on the daily amount at an expeditious rate. After discovering my payment plan went up double the paperwork they provided did not share this information so I called them requested to speak to a supervisor because the representative that took the call couldn’t answer my questions, I was told one was not available so they stated they would have someone call me back and they ne... read more

Business response:

Hi *****. Thank you for your feedback. We tried to have an agent reach out to you yesterday, but didn't get an answer. If you'd like to discuss this further, please send us your contact info and a good time to call to reviews@af247.com. 

Andrew L's profile image
Andrew L 
3 months ago

Scam alert..no money deposited and yet they are trying to charge me payments..I recieved nothing. 

Business response:

Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you. 

Fiona Q's profile image
Fiona Q 
3 months ago

This was suggested as a way to get a loan with not so great credit for a rough moment. I am working, but found myself in a tight spot. The application process was a pain. I had to call them 3 separate times because their online system was taking me for a ride. I finally got everything in and the loan went from 1200 to 700. Fine. Less I have to pay back. I finally got an answer after 24 hours of back and forth **. They rejected me because of my credit. If I had good credit, why wouldn't I have just gotten a credit card throug... read more

Business response:

Hi *****, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you. 

Shannon S's profile image
Shannon S 
4 months ago

Horrible! No one ever answers and when they do you are rushed. I have sent my info over several times and right after get an email stating incomplete application. Feel like I dodged a bullet on this one! Scammers 

Business response:

Hi *******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. A member of our leadership team will be reaching out to you shortly. 

James W's profile image
James W 
4 months ago

I am a victim of misleading information and crooked business please help!!! The company are full of thieves and when you call about information they talk to you like dirt! Illegal practices I live in Texas this is crazy 

Business response:

Hi *****. We have escalated your account to our management team who will reach out to you shortly to help you through any issues you might have had. We are happy to help address your concerns and help resolve any pending issues with your account. 

Deric S's profile image
Deric S 
4 months ago

This company is a joke period. I filled out their application submitted everything I was asked 4 days later and I called 11 times just to be told it is in the que and just wait. Thru those 4 days thus far I have been emailed 23 times saying I need to submit ssn card when I call they say it is all submitted sit tite give it a hour and wait on a email. Every email all 9 is asking for ssn card crock of ** COMPANY just scam. Then today day 5 they try and take 128.00 out my account luckily my bank asked me if I approved this tran... read more

Business response:

*** *******. Thank you for your feedback. I'd like to have someone look into this, but I don't have enough information to locate your account. If you'd like to discuss this further, please send your phone number associated with you account to *****************and we'll get back with you ASAP. Thank you. 

robert g's profile image
robert g 
5 months ago

I'm sorry I ever considered appying for a small line of credit. But I was in a bind, only needed $1200 to help me out. Now I have to wonder how much is it going to cost me to pay this off. Need to find out how much of my payment is going to the principal. Their contract is so full of legalese, how can the average person even understand all the **. Their program is only geared to gouge the consumer with high rates and the monthly rate keeps going up. Total ripoff!! 

Business response:

Hi ******, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at https://www.af247.com/contact/ so we can connect with you. 

Tanya L's profile image
Tanya L 
5 months ago

My husband went through them for a small loan. He doesn't understand a lot of the legal jargon. Anyhow he specifically asked will my payments stay around $50-$60 a month as we are disabled and cannot afford anything more. The lady assured him his payments would be within that amount... His first payment was within that amount. The next payment shot up to $150. When called to inquire about this. Was told oh the first payment was not for a full month. When we explained that he asked multiple times about the monthly payment amo... read more

Business response:

Hi *****, Thank you for your feedback. We’re sorry to hear that we didn’t meet your expectations. If you’d like to discuss this further, please contact us at https://www.af247.com/contact/ so we can connect with you.