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Advance Financial
- Financial Services
- Nashville, TN
About this business
Location details
100 Oceanside Dr, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
You sign a contract and the contract is not even remotely to what actually happens. I have had 3 weeks straight of payments of $275 coming out of my account when it is supposed to be biweekly. My account says it's current online and then i get calls saying it is not. Your principle balance never comes down. I paid over $700 in 3 weeks and my principle balance continued to increase. It also doesn't make sense if payments came out weekly for the same amount to go to the principle amount when the amount of time for interest to ... read more
Absolutely horrible company to borrow money from. Their thinking of settling a debt is only taking off a couple hundred dollars and still charging you thousands in interest. They will not work with you on a settlement and if you **** them off they'll send your debt right on over to a law firm to collect the debt. Terrible experience. I do not recommend I honestly think they should not even be in business either and I think it should be illegal to charge a 225% interest rate! If you need money find somewhere else to borrow fr... read more
I applied for a loan over a week ago and gave them every document they asked for and they are still a week later reviewing my documents and they don't bother responding back at all. These people should not be allowed to be in business.
Please be warned that this Business charges almost $400.00 every two weeks for handling fees. Out of an almost $500.00 payment around $60.00 goes to principal and around $40.00 goes to interest. The rest goes straight to their fees making it very hard to pay the debt down. I called and spoke with someone and they were very shady with how they answered my questions on the breakdown of the money and my payment. I asked to make arrangements on the handling fees so I can get this paid down. I did not ask to skip a payment or to ... read more
If I could give zero stars I would. I have never had more difficulty dealing with a lender. I have a medical condition that caused me to be unable to make payments for an extended period of time. Dealing with them made it worse. I have been a good customer and unlike other lenders they do not offer any relief for medical emergencies. This loan almost doubled in a short period of time due to the interest accumulating. I spoke to an agent last week that told me to pay at least the interest and bring the account current then ca... read more
Business response:
********. Sounds like you've had a bad experience with us and I'm so sorry for that. I'm going to have a member of our leadership team reach out to you after that review your account to work this out. Thank you so much for the feedback.
I should have never used them and was warned about them. They set me up on auto pay and assured me that it would be easy as paying it from my phone and I would only have to login to pay if the funds weren't already available each time it was supposed to Auto draft. Was concerned that I needed to pay it down and went by there in person where I was told that an auto draft had just came out days before and that I was not delinquent and I shouldn't worry about it unless I wanted to pay down the balance. I then logged back in two... read more
Business response:
**********. We are SO sorry you had this experience. Sounds like we completely dropped the ball. This is not how we treat our customers. I'd love to have a member of our leadership team look into this further with you if you'd be open to that and make this right with you and ensure this doesn't ever happen to any other of our customers. I've looked up your account, but want to be sure you're ok with us calling and when a good time to call is. Please send this information to reviews@af247.com and we'll get with you when conve... read more
This company is a joke I should have looked into it more they take multiple Withdrawals and leave you broke all the time they are nice when they help you in the beginning but they will screw you over multiple times they do not help you over the phone DO NOT USE them they are a joke they will slowly kill your means to leave
I will never use this lender again, I had wondered why my payments were raised a few months back. There reason was they had increased my line of credit with out my knowledge. I put a stop payment on any transactions from Advance and they continue to take money from my account after me telling them I no longer am allowing any withdrawals or transactions from them. I will be seeking legal actions against this company.
Business response:
Mr. *****, it sounds like you had a very bad experience. We're so sorry about that. We want to make this right. If you would, please send us your full name (that the account is under) a phone number and a good time to call to reviews@af247.com and a member of our leadership team will get back with you ASAP. Thank you so much for the feedback.
I would not recommend this company to anyone. I've had 4 loans through them and all of them were put directly on my debit card. The last loan somehow got put through as an ACH, so here we are 4 days later and there is still no money in my account. They are telling me I am responsible for 4 days of interest when I don't even have money in my account. They can not explain as to why the money was not directly deposited on my debit card like it was the prior times. They were not willing to do anything to remove this. I will neve... read more
Frequently asked questions about Advance Financial
How is Advance Financial rated?
Advance Financial has a 4.1 star rating with 1,338 reviews.
When is Advance Financial open?
Advance Financial is closed now. It will open tomorrow at 10:00 a.m.