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Advance Financial

4.1

About this business

Location details

100 Oceanside Dr, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.11,338 reviews
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Kay M's profile image
Kay M 
3 years ago

i have paid back triple or more of what I owed. They bullied me and threatened me. Now that I pd it all off they said they still hold my car title for three months. they could not tell me why this is. I would never recommend this company. they lie and cheat and bully 

Michelle J's profile image
Michelle J 
3 years ago

Would give one star if I could. Made a payment online with my cc, received email that transaction did not process. Made payment via ACH. Both payments hit my account. Have been trying for 2 days to resolve and they seem to have no care in the world that they are holding my money hostage or the inconvenience it has caused. 

Business response:

Ms. ********. I believe someone from our leadership team just spoke with you. Thank you for the feedback and glad we were able to work this out. 

Leanne D's profile image
Leanne D 
3 years ago

After losing my sole income provider 3 years ago, I've been struggling to keep my home. My refrigerator went out and I had no way to buy a new one unless I paid my mortgage late. I bought the cheapest I could find. I didn't want to be late on my mortgage so I took out a loan with Advance Financial. Due to all the emails, mailers, etc. I thought they would be the only ones that would help. Stupidly I took out more than I needed, just under $2,000. Now they're taking $333.00 EVERY TWO WEEKS! That's $600 I DO NOT HAVE! I had no... read more

Business response:

Ms. ******. We're so sorry you've had this experience. Someone from our leadership team will be calling you shortly to work something out on your account. Thank you so much for the feedback. 

Connie M's profile image
Connie M 
3 years ago

According to the store your check never clears the bank so you can never get more money out of our flex loan. They will hang up on you, not talk to you. Very unprofessional employees 

Business response:

Ms. *********. We're so sorry you've had this experience. This is not how we train our employees to treat our customers. We'd love to be able to discuss this with you and get some more information to try to work this out. If you would, please send your information, name, phone number and a good time to call to reviews@af247.com, we'll get back with you to try to fix this ASAP. Thank you for the feedback. 

Carol P's profile image
Carol P 
4 years ago

I got this loan in 2019, it was for $1300.00. I have already paid over $6000.00 for this loan and they are saying i still owe them. I have been in the hospital because of blockage in my heart and didnt have money to do a payment, AF told me to borrow the money from and friend and then proceeded to take money out of my bank account which in turn made my bank account go negetive. I will never recommend this place to anyone and i feel like i have already paid them back and then some.i should not have to pay 6000.00 for a 1300.0... read more

Kenneth S's profile image
Kenneth S 
4 years ago

I got a loan from this company years ago been paying it back faithfully,i have paid this loan 10 plus times over,no discounts for early payoffs,i am completely disgusted with this company and feel something should be done about the robberies going on here.some relief based on the money ive paid out would be a blessing all my payments atleast be reported as a good standing payments, but if i default,you wil make sure my credit suffers. 

Elizabeth B's profile image
Elizabeth B 
4 years ago

NEVER do business with them! I had a loan for $2,467 over a period of 2 years I paid them $12,098. They would take money from my account within days of each draft leaving me broke and with overdraft fees etc. I faced foreclosure and went without eating due to them wiping out my account. I tried to contact them at the beginning of the pandemic to ask for help with interest rate and close my account. I was told there was nothing they could do, that I have to let the loan default. I'm now being sued by them. I've tried contacti... read more

Austin W's profile image
Austin W 
4 years ago

I got a Loan a few years ago for $800. After a few months of paying I noticed that instead of my balance going down it only went up! Even when I paid more than the minimum payment it kept going up. After a few months I had to stop paying because they put my bank $500 negative because I couldn't keep up with the interest. Now they are taking me to court to try to get $3000 from me. After reviewing my contract they are charging me 279.50% apr. I don't see how this is legal when the legal limit in Tennessee is 29.99% 

Business response:

Mr. ****, we are sorry you had this experience at Advance Financial. Please feel free to contact the Law Office of ************** at ************* to discuss your concerns. 

cartercheryl98@gmail.com's profile image
cartercheryl98@gmail.com 
4 years ago

They have been taking my money for months keep saying that I owe the same amount each month even though some months I have been paying double on my account, they missed a month on my account now they saying that I owe more because of the interest rate, they are scammers if anything they owe me money and I didn't borrow that much money to still be paying on this account. 

Frequently asked questions about Advance Financial

How is Advance Financial rated?

Advance Financial has a 4.1 star rating with 1,338 reviews. 

When is Advance Financial open?

Advance Financial is closed now. It will open at 10:00 a.m.