Advance Financial

Dawn J 

on BBB

3 years ago

Please be warned that this Business charges almost $400.00 every two weeks for handling fees. Out of an almost $500.00 payment around $60.00 goes to principal and around $40.00 goes to interest. The rest goes straight to their fees making it very hard to pay the debt down. I called and spoke with someone and they were very shady with how they answered my questions on the breakdown of the money and my payment. I asked to make arrangements on the handling fees so I can get this paid down. I did not ask to skip a payment or to ... read more

Beth B 

on BBB

3 years ago

If I could give zero stars I would. I have never had more difficulty dealing with a lender. I have a medical condition that caused me to be unable to make payments for an extended period of time. Dealing with them made it worse. I have been a good customer and unlike other lenders they do not offer any relief for medical emergencies. This loan almost doubled in a short period of time due to the interest accumulating. I spoke to an agent last week that told me to pay at least the interest and bring the account current then ca... read more

Richard S 

on BBB

3 years ago

I should have never used them and was warned about them. They set me up on auto pay and assured me that it would be easy as paying it from my phone and I would only have to login to pay if the funds weren't already available each time it was supposed to Auto draft. Was concerned that I needed to pay it down and went by there in person where I was told that an auto draft had just came out days before and that I was not delinquent and I shouldn't worry about it unless I wanted to pay down the balance. I then logged back in two... read more

Meredith M 

on BBB

3 years ago

This company is a joke I should have looked into it more they take multiple Withdrawals and leave you broke all the time they are nice when they help you in the beginning but they will screw you over multiple times they do not help you over the phone DO NOT USE them they are a joke they will slowly kill your means to leave 

Cody Y 

on BBB

3 years ago

I will never use this lender again, I had wondered why my payments were raised a few months back. There reason was they had increased my line of credit with out my knowledge. I put a stop payment on any transactions from Advance and they continue to take money from my account after me telling them I no longer am allowing any withdrawals or transactions from them. I will be seeking legal actions against this company. 

Sarah H 

on BBB

4 years ago

I would not recommend this company to anyone. I've had 4 loans through them and all of them were put directly on my debit card. The last loan somehow got put through as an ACH, so here we are 4 days later and there is still no money in my account. They are telling me I am responsible for 4 days of interest when I don't even have money in my account. They can not explain as to why the money was not directly deposited on my debit card like it was the prior times. They were not willing to do anything to remove this. I will neve... read more

Kay M 

on BBB

4 years ago

i have paid back triple or more of what I owed. They bullied me and threatened me. Now that I pd it all off they said they still hold my car title for three months. they could not tell me why this is. I would never recommend this company. they lie and cheat and bully 

Michelle J 

on BBB

4 years ago

Would give one star if I could. Made a payment online with my cc, received email that transaction did not process. Made payment via ACH. Both payments hit my account. Have been trying for 2 days to resolve and they seem to have no care in the world that they are holding my money hostage or the inconvenience it has caused. 

Leanne D 

on BBB

4 years ago

After losing my sole income provider 3 years ago, I've been struggling to keep my home. My refrigerator went out and I had no way to buy a new one unless I paid my mortgage late. I bought the cheapest I could find. I didn't want to be late on my mortgage so I took out a loan with Advance Financial. Due to all the emails, mailers, etc. I thought they would be the only ones that would help. Stupidly I took out more than I needed, just under $2,000. Now they're taking $333.00 EVERY TWO WEEKS! That's $600 I DO NOT HAVE! I had no... read more