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Aire One Heating & Cooling KW

4.9

About this business

About Aire One Heating and Cooling KW Aire One Heating and Cooling is the Kitchener/Waterloo area’s premiere choice for heating and cooling services such as repairs, replacements, and emergency services. We also supply products to improve your air quality, ventilation, and water. Our team serves the southern Ontario region, including Kitchener, Waterloo, Cambridge, and Guelph. A great home climate is essential to your health and wellbeing! Keep things comfortable with Aire One Heating and Cooling. Contact us for 24/7 emerg... read more

Location details

145 Sheldon Dr, Cambridge, ON, N1R 5X5, Canada

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4.93,074 reviews
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stuartl55's profile image
stuartl55 
8 years ago

Air Conditioner Very impressed with the kind, friendly, and educational technician, James, who came to our home when our A/C wasn't working properly and it was extremely hot in August. He gently offered advice on other things in our home that would make it more efficient (suggested duct cleaning, but didn't push it on us; getting a dehumidifier for the basement; informed us of insurance options, but again, didn't push anything on us)...unfortunately, a leak test was needed as the refrigerant was low but he made sure to expla... read more

Business response:

We appreciate a lot you taking the time to write this review about your experience with Aire One. James personally thanks you for the kind words as well. 

Will B's profile image
8 years ago

Replaced Oil Furnace, A/C and Electric Water Heater with new Gas Furnace, AC and Water Tank I hired AireOne KW to remove my existing Oil furnace and tank, coordinate with the local utility to bring a new gas line into my house and install a new Furnace and A/C. They also installed the new rental water heater as a sub contractor for the city. The sales, Service and coordination teams at AireOne KW all worked together to deliver a superior product and installation to my new home. The technicians were courteous and did a great ... read more

Business response:

Thank you Will for the wonderful review and for adding a picture to it. We appreciate you chose Aire One to assist you with the switch from oil to gas. 

AMF's profile image
8 years ago

Installation of New Furnace I’ve just had a new furnace installed by Aire One and in the 12 years I have dealt with them I have yet to be disappointed in their service. Their technicians have always been professional, courteous and pleasant. I have not met one who has not taken the time and patience to explain and answer any questions. Not only did the installation of the furnace go smoothly without any disruption to my home but the technicians took great care to lay down tarps where they would be walking and even took the t... read more

Business response:

It is wonderful to hear you have been using Aire One for 12 years and have always been pleased with our service. We thank you for being our customer for so many years and for purchasing the new furnace from us. 

Private User's profile image
Private User 
8 years ago

Customer Service In March of 2015, I rented a new furnace and air conditioner from Aire One. A year later, I found that there was an issue with the rental agreement. The general manager at Aire One acted quickly and resolved the matter to my satisfaction. The York furnace and air conditioner were professionally installed, and work great ! 

Business response:

I am sorry about all the miscommunication that happened a year ago. I hope our private email conversation cleared as much as possible the clouds surrounding the financing issues. 

Private User's profile image
Private User 
8 years ago

Furnace Furnace installed next day! Installers were polite, gave clear instructions and cleaned everything up spotless, and even turned the new furnace around for better accessibility. We appreciated the follow-up inspection. We would recommend them to anyone. Good Work! Thank you. 

Business response:

At Aire One we greatly appreciate your kind words about our installation crew performance. They work hard in all kinds of weather and this public recognition is very valuable. Thank you 

glethier's profile image
glethier 
8 years ago

Furnace and AC Replacement Hi, Back in June, my older AC failed after a couple days of using it. With the rising temperature and humidity, I knew I was doomed if I didn't get something installed within a couple weeks. I always work with the rule of three and new the approximate size of the system that would require installation. As such, i was able to obtain a high level quote from two companies (the third one never got back to me) and Mike Zuliani, from Air One, recommended coming out to inspect my home for a proper quote. ... read more

Business response:

Dear Glethier, We are all pleasantly surprised in the office to see this very extended and thorough review. Your review certainly tops all our reviews when it comes to depth and length of sharing the experience. Mike and the installers are very proud to be named in your review. Thank you for taking the time and effort in writing this review. 

Private User's profile image
Private User 
8 years ago

New AC and Furnace My Wife and I were very impressed with the service we received from Aire One. Colin our salesman was very knowledgeable about products and explained the technical and financial options clearly. Installers arrived on time and with 5 hours I had a new cooling and heating system, thanks for the excellent job guys. We purchased the furnace late Friday night and installed on Tuesday. What is there more to say? Class Act to follow. 

Business response:

Thank you for choosing Aire One as your preferred comfort provider. It pleases us to learn that you had a positive experience with our company. Thank you for the compliments directed to Colin and the installation crew. 

Dave B's profile image
8 years ago

York AC Was looking for a new AC, after a few quotes had Mike come out and offered a great level of knowledge on the product and competitors. Ended up purchasing a York. Install was tricky but the guys did a good job with hiding the tubing as best as possible. Needed a service call for a ticking sound, someone came right out and adjusted the pressure with no charge / issues. Overall happy with service and product. 

Business response:

Thank you Dave for finding the time to write this review. 

Allan's profile image
9 years ago

Boiler tune-up I had a boiler tune-up and inspection done today. The experience was fine. The technician knew his stuff. He was on time. He also took care to be clean and left an accurate report. A little expensive, but it was worth it. 

Business response:

Thank you Allan for calling Aire One to inspect your boiler. Boilers are equipment that requires more training and knowledge, thus being a little bit more expensive than regular furnaces. 

Frequently asked questions about Aire One Heating & Cooling KW

How is Aire One Heating & Cooling KW rated?

Aire One Heating & Cooling KW has a 4.9 star rating with 3,074 reviews. 

When is Aire One Heating & Cooling KW open?

Aire One Heating & Cooling KW is open now. It is open 24/7.