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2605 NW Prairie View Rd, Platte City, MO, 64079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
New management in service prices went up 30% for an oil change
It's really bad when the salesman and company advises you the price includes CPO certified pre owned warranty ... and come to find out you were lied to. Called and spoke with Mngr Eric and was basically told sorry about your luck nothing we can do for you.
The sales people are nice but they won’t back the vehicles they sell. We bought a brand new vehicle 2 years ago and two of the tires are defective. They told us it was like the shocks went out with that amount of warping that is present. They won’t back the product. A vehicle with under 30,000 miles we have to buy new tires.
After getting a price on the truecar app instead of honouring it they decided to raise the price on me. False advertisement not happy
Eric the manager is a liar. They tried to sell me a lemon and then another Jeep but when I went to sign the papers said it was sold on line. Jeep is still there and for sale. Liars !!
So for some reason these people deleted my review without my consent. Umm why? Edited to add that the manager called me and I called him back and even left a voicemail and still haven’t heard back. 🤷🏻♀️🤷🏻♀️🤷🏻♀️ I did talk to a customer rep and she seemed apologetic but they really did nothing for me. So here’s my review again. Let me just start by saying that I’ve had nothing but bad experiences at this dealership. A couple of years ago, I went in looking for a vehicle and a man by the name of Mason (he no long... read more
We worked with Karl. He listened, showed us several trucks until we found the right one. The was no pressure to buy right now, just take your time and make sure it’s the right truck. From Karl greeting us until all paperwork was signed it was a great experience.
Business response:
David, Thank you for taking your time to submit a review, we really appreciate it! Please don't hesitate to let us know if there's anything else we can do to help. Airport Chrysler Dodge Jeep Ram
Great "customer care"! And if you are going to buy a Jeep, you're not going to find anyone more passionate and knowledgeable about the product than Jessica! They truly want their customers to have a great buying and ownership experience. Nothing bad to say about CDJR.... Would certainly recommend them if you are looking for a great vehicle buying experience!
Business response:
Matt, We can't thank you enough for your kind words and couldn't be happier we were given the opportunity to help you with your automotive needs! If there is ever anything we can do to assist you in the future, please don't hesitate to let us know. Airport Chrysler Dodge Jeep Ram
BAD CUSTOMER SERVICE / WORST DEALERSHIP IN ORLANDO On August 1, we acquired a Chrysler Pacifica from this Airport Chrysler, Dodge Jeep in Orlando Florida. The next day we returned to indicate that the vehicle had various noises which were not normal. Immediately, the sales consultant (Walter) and the Sales Manager told me that they could not do anything since the vehicle was mine, just 8 hours after I finish at the dealership. After a conversation with both of them we both agree to take the vehicle to service the next mornin... read more
Airport Chrysler Dodge Jeep Ram has a 4.4 star rating with 827 reviews.
Airport Chrysler Dodge Jeep Ram is open now. It will close at 7:00 p.m.