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ALAMO WATER SOFTENERS

5.0

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Location details

3823 Thousand Oaks, San Antonio, TX, 78217, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
5.0164 reviews
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Les Hargett's profile image
Les Hargett 
11 years ago

Trevor came out to the house. Very professional and walked my wife and I through the process. Did not over sell us. Great expereince and the softner was super. What a difference it has made in the quality of life we have. thanks! New Water Softner. 

Wynnette Harris's profile image
Wynnette Harris 
11 years ago

Alamo Water Softeners has set the bar high for any future contractor I use. From the first phone call through the sales and scheduling process and ultimately through the installation, everyone was friendly, courteous and very professional. I called to schedule an appointment and to learn more about their particular softener offerings. Allen gave me a brief overview about their services and product offerings; it is comforting to work with professionals who know their stuff. Trevor arrived ON TIME for our sales appointment and... read more

Cheryl Deegan's profile image
Cheryl Deegan 
11 years ago

The serviceman worked by himself (his son did help him with easy chores) and even drained the hot water heater so that softened water would be used immediately. I had never been able to truly tell if the old softener was functioning properly and since this installation-- it is quite evident that this system is doing a great job. My only disappointment was that I had been told that someone would check back in the future to make sure that everything was satisfactory. I have not been contacted and wondered if this was just an o... read more

Business response:

Thank you for posting about your experience with AWS. We are not perfect, but every customer is very important to us. Reading your post alerted us to the fact that we had not conducted the follow up call. We apologize for the delay. Please do not hesitate to contact us with any questions or concerns! 

James Denham's profile image
James Denham 
11 years ago

During the research and bidding process, I learned more than I needed to know about soft water. I called three local companies and met with all of them. I saw top of the line and some very inexpensive systems. Alamo Water Softeners(AWS) andMr. Townsend made it very simple to understand. He explained the facts and help me understand what was important and what was not. I purchased the Gold45, it is middle of the road and was in my budget. The install was done on a Sunday, with my permission, due toa frost/sleet day. The team ... read more

Business response:

Thank you for your understanding with that crazy ice day! Glad you did not end up in a ditch like your friend! Thank you for posting about your experience with us. I will be watching for the referrals and look forward to writing those checks!! 

Charmayne Fletcher's profile image
Charmayne Fletcher 
11 years ago

It went perfect. Trevor and his family are wonderful. Trevor came by the house to give us a quote etc. What I liked about him is that he was quoting us what he thought we needed, not what was going to be the most expensive. We set up a date and time for the installation. The team that came out was professional, prompt and polite. Plus, they had a good sense of humor. They explained everything to me, plus cleaned up after themselves. Plus, not only did they give us the Angie's list discount, they also included a military disc... read more

Business response:

Thank you for your wonderful comments! It was really a pleasure getting to know you!! 

Donna Foulds's profile image
Donna Foulds 
12 years ago

We had spoken to 2 other companies prior to hiring AWS and we were just not comfortable with the others, so we kept searching and we are so glad we did. Trevor, with AWS is very knowledgeable, polite and professional and he answered all of our questions to our satisfaction. We knew right away that we had made the right choice in hiring AWS to install our water softener system. The crew that came to install was also very professional, arriving on time and cleaning up after they were through. Trevor came out last week to check... read more

Business response:

Thank you for your glowing remarks! Your thoughts about our AWS family are very important to every one of us! I am still working on the new fence and am so grateful for your input! 

Patrick Dosser's profile image
Patrick Dosser 
12 years ago

Allen Townsend came out to talk to us the day after we called to set up the an appointment he explained our options and equipment. We told him we would like time to talk about it and get back with him. He was very pleasant, knowledgeable, and not pushy at all. When the they came to do the work they had to run the line from the other side of our house under the driveway into our garage. They had line dug covered and softener in place and hooked up in less then 3 hours. They dug the grass up in stripes so 3 weeks later you can... read more

Business response:

Thank you for taking the time out of your day to post about your experience with our AWS family! 

Juan Gomez's profile image
Juan Gomez 
12 years ago

I met the Alamo Water Softener's representative,Trevor.he was very professional and not pushyfor commitmenton a contract. I want to tell youthatI had an approximate quote telephonically with AWS, before Trevor ever came out to see the set-up. I contacted La Pure ($1700, no warranty), Kinetico ($4500), and Eco Water ($3750), each systemwas unique and had different items. I am on a budget, butAWS'sprice was just right I could chooseone of their GOLD lines. Contact AWS for your water softener needs, they will take care of you. ... read more

Business response:

Thank you for taking time out of your day to post about your experience with AWS! Your words mean a lot to all of us! 

David Buddemeyer's profile image
David Buddemeyer 
12 years ago

I contacted Alamo Water Softeners when our 7 year old Kenmore Water Softener quit working.I had decided to contact them after researching them and reading the reviews here on Angies List and several other sites.I initially spoke with Trevor on the phone. Afterobtaining the necessary information on house size, number of bathrooms and people in the house he was able to advise me on the appropriate equipment that would fit our needs and the price with discounts for being an Angies List member and paying by check (which was a to... read more

Business response:

We all loved readying your comments about your experience with our AWS family! The time it took for you to post your comments means a tremendous amount to us all! 

Frequently asked questions about ALAMO WATER SOFTENERS

How is ALAMO WATER SOFTENERS rated?

ALAMO WATER SOFTENERS has a 5 star rating with 164 reviews. 

When is ALAMO WATER SOFTENERS open?

ALAMO WATER SOFTENERS is open now. It will close at 6:00 p.m.