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Alaska Gardens Health and Rehabilitation
- Nursing home
- Tacoma, WA
About this business
Location details
6220 S Alaska St, Tacoma, WA, 98408, United States
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The nursing staff is an absolute joke. They neglect their patients and let them go hours without care. I personally witnessed a patient in a wheelchair asking to be moved back into her room and the nurses were hiding behind their computer ignoring her! She had to throw her helmet on the ground to get any attention, which was still ignored. Worst part. As my aunt was asking the nurse to give my grandfather his medication, the nurse turned and said I'm off, pointed at another nurse, then rudely said go ask her. My aunt said it... read more
Business response:
Thank you for sharing your feedback. We take concerns about patient care, staff interactions, and responsiveness very seriously, and what you’ve described does not reflect the standards we expect. Feedback like this is reviewed by leadership to help identify opportunities for improvement, and we encourage you to reach out to the facility Administrator so your concerns can be addressed appropriately.
My brother was incarcerated at Alaska Gardens on 12/25/2024. Brother lasted only 15 days and died. When we visited him, he said you need to get me out of here. His roommate Mathew also did not enjoy the care and took us to remove him from this place. Alaska Gardens did not care about my brother and did the bare minimum. There Neglect causes him to die. Also, since 1/8/25 we have not received any call from Alaska Gardens about our brother death. Response on Google Review Was: **Response from the owner CAN Message to c... read more
Business response:
We are deeply sorry for your loss and the distress your family has experienced. The concerns you’ve raised regarding patient care and communication are taken very seriously. While we cannot discuss individual situations publicly, we encourage you to contact the facility Administrator so your concerns can be reviewed and addressed appropriately.
DO NOT SEND YOUR FAMILY MEMBERS OR LOVED ONES HERE. Around 2:30pm 11/13/24 the family visited grandma Vicki and she was fine eating talking walking etc skip fwd to 8 when the call was made she passed,upon getting there they said at 7:30pm she was fine but timed her time of death at 7:50 the nurse said she went to give her something & found her unresponsive. The workers then tried to have the family put out by the police because they felt threatened because the family had questions and concerns being asked, which didn't work,... read more
Business response:
We are deeply sorry for your loss. The situation you described is deeply concerning, particularly the lack of clear communication, the condition in which your loved one was found, and the difficulty obtaining medical records. These are serious matters, and it is reasonable to expect timely answers, proper procedures, and transparency. We encourage you to contact the administrator directly so these concerns can be formally reviewed and addressed.
I was almost killed 4 times they tried to get me seafood. I'd deadly allergic that's 1 then. They tried to get me somebody else's medication. 3 different times that's whats 4 pills left on the floors was given dirty silver to eat with people going through my clothes and belongings and all of my roommates, people watching sleep, just not a good place at all. I'm so worried about my friends that I made there. I am scared for them if this happen to me at 39 imagine what there doin to the elderly that can fend for themselves ma... read more
Business response:
We are very concerned to hear about your experience. The issues you’ve described regarding allergies, medications, and personal safety are serious and unacceptable. We encourage you to contact the administrator directly so these concerns can be thoroughly reviewed and addressed.
Absolute WORST CARE. Doctors screaming at patients, no low sodium meal options, according to staff they do not have decaf only caffeinated coffee, patient are fed nothing but carbs & desserts with every MEAL. His diabetes was in full remission at home & they had to inject him with insulin because his blood sugar kept spiking. He was NEVER ON INSULIN, his blood sugar hasn't spiked in four years. They gave him sweet drinks with every meal. My cousin went there from good sam for REHAB. They bedrid him. He was only allowed up i... read more
Business response:
Thank you for sharing your experience. We are very sorry to hear about the challenges you and your loved one faced. The issues you’ve described regarding care, medications, and diet are serious and concerning. We encourage you to contact the administrator directly so these matters can be thoroughly reviewed and addressed.
I was in there for 7 months. I'm a type 1 diabetic and at night when my blood sugar went low, I would push my button and no nurses would come. I was confined to a wheelchair and they often pushed my chair out of reach so I couldn't even go to the bathroom. I had to worry about other patients coming into my room and taking things. One time a gal with dementia came in and I had to stop her. she was fighting to come in as I held the door closed. She got a bruise and the nursed said that I must have hit her. I didn't nothing b... read more
Our son was at Alaska Gardens for almost a year. He was not given the care they were instructed to give. Even though he was given, in writing, his health care plan, it was not followed as instructed. When a catheter is not regularly cleaned, infections will occur. He was in and out of the hospital with urinary tract infections. He also had Sepsis. Showers were almost non existent, and he laid in a dirty diaper several hours before he was cleaned. They would not follow the bowel program. They failed to give him rehab, a... read more
Their food is cold and hard That's why these patients is not happy with this place. Now one or a couple staff works is spreading the covid Cause my friend just got tested with it n only the staff sees her
Business response:
We appreciate you bringing this to our attention. We are very sorry to hear about the challenges your friend faced during their stay. The concerns you’ve raised regarding food, infection control, care practices, and treatment of patients are serious and should be addressed. We encourage you to contact the administrator directly so these issues can be reviewed.
I have a best friend currently in your facility and I'm not happy with the way her care has been going. Rude night nurse and her NEW ROBE I dropped off is missing. I am aware for my friend and this is not okay. There is a rude African female nurse at night who is doing her wrong and trying to scare her.. the CNA/ health workers name is Malis Rey I was told and works for a third party company. She needs to be removed and investigated. I will be contacting whomever needed to insure patients safety at this facility
Frequently asked questions about Alaska Gardens Health and Rehabilitation
How is Alaska Gardens Health and Rehabilitation rated?
Alaska Gardens Health and Rehabilitation has a 3.1 star rating with 133 reviews.
When is Alaska Gardens Health and Rehabilitation open?
Alaska Gardens Health and Rehabilitation is open now. It is open 24/7.