This profile has been claimed by the business owner or representative.
4412 US-259, Longview, TX, 75605, United States
Get directionsDon’t waste your time with these people. The techs will try to sell you something you don’t need. Just call Ben Maines. They’re honest, reliable and 1/3 the price!
Business response:
We are sorry you feel this way Jason. Thanks for the chance to work together.
Prices are as much as three times competitors and even though techs appear competent, they always try to “upsale” something I don’t need. I will never use their HVAC service again!
Business response:
We understand your concerns about pricing and service approach. Your feedback is important to us. Our guys will always provide the customer with three options for repair from a simple fix to a full replacement. When you call in to schedule the call center ladies explain that as well. We hate to see you go.
Great experience
Business response:
Thank you for sharing your experience. We genuinely admire your feedback.
The service was very successful.I’m sure pleased with the service man you sent.
great experience!
very polite and helpful
The young man was very polite and respectful. He said that it would take him about 45 minutes. He did a great job and completed the job in 45 minutes.
Fast ,friendly service!
Alco charged me $85 just to give me an estimate for a gas line leak. The tech seemed weirdly excited pointing out “issues,” then quoted $1,900 just for a pressure test and two minor repairs—it easily could’ve been more. They also quoted $4,300 to replace the whole system. I got a second opinion (for free), and another company did the pressure test and fixed everything in 30 minutes for $140—or $2,200 to replace the entire system if needed. Alco’s pricing was nearly double and felt super predatory. So glad I didn’t fall for... read more
Alco Air has a 4.8 star rating with 1,766 reviews.
Alco Air is open now. It is open 24/7.