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Alco Air
- Heating & Air Conditioning/HVAC
- Longview, TX
About this business
Location details
4412 US Highway 259, Longview, TX, 75605, United States
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The tech was early, professional, and knowledgeable.
Pluming techs were great, install looks nice and neat and well installed, company has some great individuals as employees.
Business response:
Thank you for taking the time to share this. We're glad our plumbing techs delivered quality work. Your kind words mean a lot to our team.
Techs were great, knowledgeable and very polite Did a near completed job.
Business response:
Thank you for your wonderful feedback, David. We're glad our techs impressed you with their knowledge and courtesy. Your satisfaction means a lot to us.
Install was amazing , techs were great, hard working super polite and great young men. Company is very lucky to have them. Service tech was also impressive.
Business response:
We are grateful for recognizing our techs' hard work and professionalism. Their dedication truly reflects the standard we strive to uphold. Thank you, David!
Excellent, very knowledgeable, would definitely recommend
Business response:
Thank you for taking the time to share this. Your recommendation means a lot to us, Rick!
More options. More ways to save help me believe you are trying to act in my best interests not believe it’s to make you more money.. options more options give me options. Only option given was replacing the part. Went to different company was able to replace the entire ac cooling system for $200. More than replacement of 1 part was not even offered as a choice with you.
Business response:
Please accept our apologies. We hear you — more options should have been presented. Please call us at (903) 296-3363 to discuss this further.
Trevor and Zanden did an excellent job!
Business response:
We greatly appreciate your kind words. Trevor and Zanden will be glad to hear this feedback. Thank you, Rick!
Above and beyond the call of duty!
Business response:
Thank you, Rick! Going above and beyond is what we strive for. We appreciate you sharing your experience.
Try giving your customers a more realistic estimate on pricing. When customer knows the job shouldnt cost as high as $700!! To cut a PCV pipe & piece together charging a customer $700 is unacceptable & unexpected.
Business response:
It's unfortunate to hear about your pricing concern. Please call us at (903) 296-3363 so we can address the $700 charge directly.
Frequently asked questions about Alco Air
How is Alco Air rated?
Alco Air has a 4.7 star rating with 2,235 reviews.
When is Alco Air open?
Alco Air is open now. It is open 24/7.