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Alert 360 Home & Business Security Wichita
- Security Systems
- Wichita, KS
About this business
Location details
625 South Anna Street, Wichita, KS, 67209, United States
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Jeremiah was attentive (and prompt as arrived on time based off his daily schedule). Fixed our faulty sensor and our cameras. Only issue is that but takes days to over a week to get on the schedule which is problematic when you can't use your security system. We've been customers for 21 years but we see no incentives as a long term customer.
Business response:
Thank you for sharing your experience, Deanna. Customer service is incredibly important to us, and I'm happy Jeremiah provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Being a customer of EMG & now 360 in past 11 years, I found all staff, from management (Bruce S******, Sarasota, Fl) to technicians very helpful to address concerns, problems and issues that I had encountered. Bruce in particular has been extremely helpful to effectively address all service related and billing related issues. 360 service is excellent. I recommend 360 to all my friends and relatives. It is one of the best in the industry.
Business response:
Thank you for sharing your experience, Marcel. Customer service is incredibly important to us, and I'm happy Bruce & the Alert 360 team has provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Customer service is great. Installer did a fantastic job. Have great instructions on how the system works. Training was excellent. Thanks Dave R.
Business response:
Thank you for sharing your experience, Dave. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Derek was excellent and explained what the issue was so we were satisfied. He was clear and also gave us handy tips.
Business response:
Thank you for sharing your experience, Barbara. Customer service is incredibly important to us, and I'm happy Derek provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Great company. The techs are knowledgeable and very helpful. Patient too!
Business response:
Thank you for sharing your experience, Patricia. Customer service is incredibly important to us, and I'm happy your techs provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Israel C******* was every thing hoped for in a service technician-knowledgeable, efficient, and friendly. He explained what he was doing, and did it well.
Business response:
Thank you for sharing your experience, Thomas. Customer service is incredibly important to us, and I'm happy Israel provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alex G***** was a terrific repair person.....on time and efficient
Business response:
Thank you for sharing your experience, Julie. Customer service is incredibly important to us, and I'm happy Alex G. provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
I experienced great customer service today! The technician was patient, thorough, accommodating, and very knowledgeable. I've been with this company over 10 years now and he taught me some things. Definitely recommend!
Business response:
Thank you for sharing your experience, Elaina. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
They (John) was on time. Very professional friendly. Completed the upgrade in AZ timely manner. Would highly recommend.
Business response:
Thank you for sharing your experience, Karen. Customer service is incredibly important to us, and I'm happy John provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Frequently asked questions about Alert 360 Home & Business Security Wichita
How is Alert 360 Home & Business Security Wichita rated?
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
When is Alert 360 Home & Business Security Wichita open?
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.