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Alert 360 Home & Business Security Wichita

4.9

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625 South Anna Street, Wichita, KS, 67209, United States

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4.92,182 reviews
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Mr Scott L's profile image
Mr Scott L 
4 years ago

Timely fixes our issue clean and tech left with us satisfied. 

Business response:

Thank you for your review, Scott. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Marb's profile image
Marb 
4 years ago

The technician arrived on the scheduled day, assessed the situation and made the proper repairs. Our equipment is again functioning as it should. 

Business response:

Thank you for sharing your experience, ******. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

JCK C's profile image
JCK C 
4 years ago

Cant say enough about their scheduling representative and the technician who visited my home. The technician called me with advance notice to let me know he would be on his way (very polite and professional gentleman). When he arrived (now with COVID going around) he had his mask on and took off his shoes at the door (which I appreciated). Replaced my new equipment quickly, reset my panel and he was on his way in no time. 

Business response:

Thank you for sharing your experience, JCK. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Birinder G's profile image
Birinder G 
4 years ago

On time explain the issue and got it fix. Very professional 

Business response:

Thank you for your review, Birinder. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Andrei S's profile image
Andrei S 
4 years ago

Great and fast service to replace hardware at home to address 3g to 5g change. 

Business response:

Thank you for your review, Andrei. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Deborah C's profile image
Deborah C 
4 years ago

Your customer service and technicians are always attentive, helpful and professional. 

Business response:

Thank you for your review, Deborah. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager 

Demaris T's profile image
Demaris T 
4 years ago

Eric was very punctual polite and courteous. He provide detailed info to the problem and resolved the issue. 

Business response:

Thank you for sharing your experience, Demaris. Customer service is incredibly important to us, and I'm happy Eric provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Tammy Z's profile image
Tammy Z 
4 years ago

My doorbell camera quit working, after 2 different attempts to fix it 360 replaced it at no cost to me. I am a very happy customer. I have been with them for 4 years now. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tammy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you for the opportunity to resolve this for you. Please don't hesitate to reach out should you need anything moving forward. Best, Ashley R. Social Media Manager - Alert 360 

Mary Ann P's profile image
Mary Ann P 
4 years ago

Excellent quality service. As usual my technician Derrick was professional and knowledgeable. 

Business response:

Thank you for sharing your experience, Mary Ann. Customer service is incredibly important to us, and I'm happy Derrick provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager 

Frequently asked questions about Alert 360 Home & Business Security Wichita

How is Alert 360 Home & Business Security Wichita rated?

Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews. 

When is Alert 360 Home & Business Security Wichita open?

Alert 360 Home & Business Security Wichita is open now. It is open 24/7.