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625 South Anna Street, Wichita, KS, 67209, United States
Get directionsThe tech was knowledgeable and efficient and solved my issue on the first visit.
Business response:
Thank you for sharing your experience, Jeff. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician arrived on time. He identified issue quickly and front camera was replaced.
Business response:
Thank you for sharing your experience, Mark. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
On time and on point. Oscar was great. Very pleased with service.
Business response:
Thank you for sharing your experience, Thomas. Customer service is incredibly important to us, and I'm happy Oscar provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
The tech serviceman was thorough, totally knowledgeable, accurate, and informative.
Business response:
Thank you for sharing your experience, Kay. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
James the technician was on time, courteous, competent and efficient. He upgraded the cellular module from 3G to LTE and performed the comprehensive test of each sensing device in each zone after the upgrade. Among all alarm companies that I have employed during the last 30 years ALERT 360 stands the tallest!
Business response:
Thank you for sharing your experience, Fred. Customer service is incredibly important to us, and I'm happy James provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 has been my alarm company for 10 years - since they were Guardian. The last few times they've sent out Israel, and he's a great technician. He has a pleasing personality and he's very thorough. I wouldn't hesitate to recommend Alert 360 to potential customers.
Business response:
Thank you for sharing your experience, Carole. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Chad was on time, professional, knowledgeable and patient during his visit in our home. I highly recommend this company.
Business response:
We're thrilled to hear that you had a great experience with Alert 360, ************! Our technicians are some of the best in the business, and we're so glad to hear that Chad provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
I have been a customer of Alert 360 for 17 years. They had a different name when l first started with them. If didn't affect the great service l have always experienced with them. If l call customer service the have been very helpful and kind. They have always been prompt in service in responding to my alarm being set off even if they needed to send out the police. The technician has been wonderful too, very informative. Customer service has been great! I have recommended and would continue to do so.
Business response:
Thank you for sharing your experience, Valencia. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Technician was prompt & courteous. Changed the battery right away & gave me tips to go digital in the future
Business response:
Thank you for sharing your experience, Lucille. Customer service is incredibly important to us, and I'm happy your tech provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,182 reviews.
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.