This profile has been claimed by the business owner or representative.
All About Plumbing - Mills River
- Mills River, NC
About this business
All About Plumbing & Septic is a plumbing company that has been servicing this area since 2011. We serve the Henderson County, Buncombe County, Polk County, Haywood County, and Transylvania County area. We are dedicated to offering plumbing and septic services, as well as water heater and water filtration services. If you think that you need repairs for your garbage disposal or you are wanting your septic system pumped, our plumbing contractors are here for you! All About Plumbing & Septic is a proud family business with a... read more
Location details
5521 Old Haywood Rd, Ste 1, Mills River, NC, 28759, United States
Get directions
Scheduled same day appointment when called. Richard arrived on time, professionally dressed and mannered. Patiently listened to my concerns and reviewed photos of new plumbing construction installed in our basement I thought might be related to the problem. He explained services and cost up front. I was able to watch the camera monitor of the then unclogged line to see the condition of the 52 year old line. That was excellent information to have. That service was performed at no additional cost. <br />
Business response:
Thank you for taking your time to review our service. We strive to always put our customers needs first on every job. We want to get all jobs completed correctly the first time so there are no return trips needed. That is why we include the sewer camera inspection of all drain lines that we clear. This way we can inspect and ensure that your drain lines are cleared properly and there are no other issues that need to be repaired. The condition of your drain line is some very important information to have. No one needs a sewer... read more
Richard came on a Sunday for an emergency call. He took care of it and also made sure that I would be able to have water until the company came for the complete fix. They certainly weren't cheap, but did a good job. I questioned the cost, but my insurance paid it.
Business response:
Thank you for taking your time to review Richard's service. We pride ourselves in always offering the highest quality service and using only the best products to get your plumbing issues resolved the first time. We are open 24/7 with no extra charge for weekends or after hours emergencies. I am glad to hear that your insurance went ahead and covered your loss. Please don't hesitate to call us in the future for any other plumbing issues.
It was a very cold day and ALL About was able to respond within 1 hour after I called. Richard Wade the technician was most knowledgeable with regards to the lime build up in our hot water heater. He had to flush it out, since it was not serviced in over 7 years. The filter was also clogged. Now, he had to hook up various hoses and pump to flush (using a hot water circulation loop)out the system which took over 1/2 hour. It went well, and we now have hot water once again. It is noted that he had to go back to the shop to get... read more
Business response:
Mr [removed member name], Thank you for taking to the time to review Richard's service. Most plumbing contractors do not inform tankless water heater owners that their units need to be serviced regularly. I am glad to hear that you were able to use your unit for 7 years without any issues. I am also glad to know that we were able to service your tankless water heater and no other issues were found. Richard, and all of our technicians, have been to many different tankless water heater classes so they are very knowledgeable ab... read more
Richard Wade with All About Plumbing & Septic called to advise that he expected to arrive at our location at 10 am. He arrived on time, examined the faucet that needed repair. He advised that what the costs would be if he had to drill out another hole so the pipe would perform as designed. He made the repair and used good quality products. We are very happy with All About Plumbing & Septic's service for this job. <br />
Business response:
Thank you for taking the time to review Richard's service. Richard is a valuable part of our service team and I am glad to hear that you had a great experience. Thank you for your business. Just let us know if you have any plumbing or septic issues in the future. Caleb Wilson, Operations Manager
<p>. <br /> <br /></p> <p>Service provided same day requested Excellent work. Very satisfied.</p> <br />
Business response:
Thank you for taking time to review our service. We always try to provide our customers with service as quickly as possible. We appreciate your trust in our company to take care of your septic needs. If you have any other septic or plumbing issues we are available 24/7 with no additional charge for weekends or nights. Russell Wilson General Manager- Septic Division
After crawling the length of the house through the damp crawl space, they came back and worked through the drizzle and had to cut out all kinds of roots and branches to dig a hole to get the shut off installed. They suggested a new PRV as the old one was original and would likely fail which seemed to make sense. Professional, knowledgeable and they presented options on how to approach the solution. <br /> Everything seems to be working and nice to have a shut off so I can change a washer! <br />
Business response:
Thank you for taking your time to review Joe's service. As a company we offer absolutely free estimates with up-front pricing. I am glad that we found that you needs a new Pressure Reducing Valve before it became an issue in your home. It is always better to be pro-active instead of re-active. Thank you again for you business and your review. If you need anything else for your plumbing system don't hesitate to call us at any time. We are open 24/7 with no over time charges. Caleb Wilson, Operations Manager
Called on a Sunday evening and they came that night, scheduled septic pumping for the next morning, Very courteous and helpful, Provided list of options to further work.
Business response:
We appreciate you taking the time to review. We put our customers and their needs in the very highest regard so that we are able to attend you promptly and efficiently. We thank you for your business and we look forward to serving you should you have any future plumbing or septic needs.
Richard stayed way overtime to complete the task & very hard working & professional.
Business response:
Thank you for taking your time to review Richard's service. As a company we always make sure the job is completed and there is never an extra charge for after hours work. I know this isn't the first plumbing issue that Richard has taking care of for your home and we greatly appreciate your return business. I hope you don't have any other plumbing issues but if you do we are always glad to help. Caleb Wilson, Operations Manager
<ul> <li>Emergency Repair on a Saturday</li> <li>Quick to Respond</li> <li>Quick to Repair</li> <li>Knowledgeable</li> <li>Professional</li> <li></li> </ul> <br />
Business response:
Thank you for taking your time to review Tim's service. We pride ourselves in always offering quick and professional service to all of our customers. Septic issues never arrive at an opportune time so we always try to give efficient service and get your septic system back to normal as soon as possible. Don't hesitate to give us a call for any future plumbing or septic issues. Caleb Wilson, Operations Manager
Frequently asked questions about All About Plumbing - Mills River
How is All About Plumbing - Mills River rated?
All About Plumbing - Mills River has a 5 star rating with 3,261 reviews.
When is All About Plumbing - Mills River open?
All About Plumbing - Mills River is open now. It is open 24/7.