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All Creatures Pet Hospital

4.2

About this business

Location details

108 W Tarrant Dr, Gardendale, AL, 35071, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:30 a.m. to 12:00 p.m.
SunClosed
4.2318 reviews
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Lola Robbins's profile image
Lola Robbins 
3 years ago

Horribly rude. The vet we saw was rushed and hateful to us even though all we needed was a rabies vaccine… all the techs wore grimey uniforms and the floor/seats/desk was disgusting. No care or respect for clients at all. 

Business response:

Your feedback is valuable. We apologize for your negative experience. 

Ella Lynn's profile image
Ella Lynn 
4 years ago

Horrible place to take your pets to!!! They only care about money not the well being of our animals!!! 

Business response:

It's important to us that we address negative reviews from our clients but we cannot find this person in our client database. Please disregard this review as it is unwarranted. If this is a mistake, we would love to hear from you. Please call the clinic at 205-631-6210. Thank you.  

Haley Nicole Thomason's profile image
Haley Nicole Thomason 
4 years ago

Don’t use them they will not care for your animals the way you want them to be cared for!!! Take your babies to Mercy or Hope!! 

Business response:

It's important to us that we address negative reviews from our clients but we cannot find this person in our client database. The screenshot included is from a client with whom the complaint has been addressed.  

Haley Ingram's profile image
Haley Ingram 
4 years ago

They only care about the money , not the animals. This is not acceptable!!! DONT GO HERE!!!! 

Hayden Carnley's profile image
Hayden Carnley 
4 years ago

Business response:

It's important to us that we address negative reviews from our clients but we cannot find this person in our client database. Please disregard this review as it is unwarranted. If this is a mistake, we would love to hear from you. Please call the clinic at 205-631-6210. Thank you.  

Alyson Perry's profile image
Alyson Perry 
4 years ago

DO NOT USE THIS FACILITY! 

Business response:

It's important to us that we address negative reviews from our clients but we cannot find this person in our client database. Please disregard this review as it is unwarranted. If this is a mistake, we would love to hear from you. Please call the clinic at 205-631-6210. Thank you.  

Kylie Anderson's profile image
Kylie Anderson 
4 years ago

This place will kill your dog, misdiagnose your dog out of pure carelessness and laziness, not clean your dog, feed them things that cause them to poop blood, the facility is not clean, AT ALL. Over 15 dogs have been killed or gotten sick at this place!!!! And if your dog dies with them they’ll wait DAYS after to even tell you! DONT GO HERE! 

Business response:

It's important to us that we address negative reviews from our clients but we cannot find this person in our client database. Please disregard this review as it is unwarranted. If this is a mistake, we would love to hear from you. Please call the clinic at 205-631-6210. Thank you.  

Drew Wilson's profile image
Drew Wilson 
4 years ago

****blood in feces**** DO NOT take your dog here for boarding. 4 years ago i took my dog here and he got kennel cough and they wouldn’t admit to it. Havent taken him back until this year. Skip forward 4 years to today and we paid EXTRA MONEY to have my dog taken care of, bathed, taken out more frequently, etc. I just picked him up and he is COVERED in urine stains and smells of feces. This is UNACCEPTABLE and he will no longer be back at this establishment. From my 2 experiences i give this place a 0/100. Don’t take your pet... read more

Business response:

Dear Mr. Wilson, We are sincerely sorry that your experience at All Creatures was not exceptional. We agree that the state your pet was in when he returned home was unacceptable and is absolutely below our standard of care. As we mentioned on the voicemail we left you, we are sorry and would appreciate the opportunity to make this right. Please give us a call back at 205-631-6210. Thank you. 

Mariah Walker's profile image
Mariah Walker 
4 years ago

Reasonable prices and good location 

Business response:

Hi Mariah- Your comment is positive but you selected "doesn't recommend." Did you mean to select "recommend"?  

Frequently asked questions about All Creatures Pet Hospital

How is All Creatures Pet Hospital rated?

All Creatures Pet Hospital has a 4.2 star rating with 318 reviews. 

When is All Creatures Pet Hospital open?

All Creatures Pet Hospital is closed now. It will open tomorrow at 7:00 a.m.