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Allstate Protection Plans / SquareTrade
About this business
This will be the third visit and third time parts have been ordered. Not a fan of not sending out a tech first thing and not a fan of parts not showing up that he needed to make repair.
You can always count on Allstate Protection Plan providing the protection they promised.
The agent did a great job on ensuring the service was completed.
It was so easy to connect and they are super quick and reliable
Sent my watch in on warranty received it back stating they replaced the battery worked 1 week and will not turn back or even charge. Tried to file new claim and will not let me Update Allstate after contacting them made things right with my service plan. Thank you!
Business response:
Hello Reviewer3498305331, We apologize for any frustrations caused surrounding your Samsung Watch claim. SquareTrade uses certified technicians to complete all repairs and we perform extensive diagnostic tests to confirm functionality before returning the equipment to the customer. We offer a service guarantee of the work done for a period of time after the mail-in repair, for any failures once the claim is completed. We are sorry the issue with your device is still not fully resolved. We understand the frustration that can ... read more
Claim took a little over five days. Good they found problem.
Repaired laptop to pristine condition
Didn't have to pay for any of the shipping labels.
Dropped my phone into the commode accidently. Would not do anything when I fished it out. Put in a claim same day. Got my replacement of a different brand/model in 3 working days. Lost some info, but at least I have a phone I can use.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,275 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.