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I had the picture on my TV go out, two years old, and had the extended warranty plan. I called in the claim and after trying their fixes and sending in pictures, they replaced the TV with a brand new one. It was not the same brand but I had a choice of 3 models And these TV's were 3 years newer than mine. The complaints are minor as the TV was delivered in a timely fashion. There was some issue with the web site to order the replacement TV so I had to call in on the service line. Also, they told me that I would be receiving ... read more
The process was really quick and easy however the TV’s that I had to choose from don’t meet the quality of the TV that I had to replace. I would have liked to at least have the same picture quality.
The procedure for submitting a claim and the follow-up from Allstate was exceptional. Responses were timely and there was continued communication on the progress of the claim. I will continue to purchase these warranties on products that I purchase of any significant value. I highly recommend Allstate for peace of mind when purchasing a product subject to damage or mechanical breakdown.
Una rápida y explícita atención, que me dio tranquilidad
Quick and easy to file a claim.
Easy process. It was a quick response
Was able to accomplish my task with ease..
Great customer service and friendly
it was easy to get our laptop replaced when the motherboard gave out. The agent was friendly and competent - kind of unbelievable these days...
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 38,503 reviews.
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