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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Repairs took too long. The wait time could have been 50% less.
The process was some what extensive. I had to go over an hour away to have a phone repair shop just look at the phone and get me a quote for a repair. Then I had to submit the repair report to the insurance company and see if I would get accepted for a refund of the phone cost. Lucky I was granted a refund. Know I have to send the phone back before I can get the refund. I wish I would get the refund before I had to order a replacement phone.
Thank you, sorry Big Lots is going out of business
Everything was as smooth as it could be. I reported the problem and it was taken care of in no time.
it was very simple. Guided me all the way. Just bought another plan for a different item that I purchased. Hoping I don’t have to use it but knowing that I am covered.
Since it was a lithium battery related item there was some initial confusion that I will take some credit for regarding shipping but once that was worked out the resolution of the issue was resolved very quickly and easily. Would recommend this protection plan to everyone. Customer service was very good.
I was expecting it to be a hassle with my TV. I called and explained how my picture went out. Instantly they said it's covered. I took a video of the problem and it was approved. Within a day they were working with me on a new TV, helping me because I wanted a specific type. A day later it arrived. It took 4 days from my initial call until I was setting up my new Roku TV. I'm very pleased and happy I got the protection plan, they are indeed worth it.
I was in Spain when my watch died. I file the claim on line and instantly I received a response. Two days later my new watch was sent home because I wasn't home , I couldn't try but I got back yesterday, my new fitbit was waiting for me. Thank you.
The rep I spoke to was clear, helpful. And NICE. I had 3 yr coverage for $13 to replace $150 Smart TV once it malfunctioned. They offered and sent me a different brand, but it was 8" larger and a suitable enough replacement. Thank you.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 26,759 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.