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8001 S Illinois Rte 31, Crystal Lake, IL, 60014, United States
Get directionsFast friendly service from both the customer service rep on the phone to the technician that came to the house. Explained everything necessary for the repairs and for potential future issues with the hot water heater. The technician for the membership maintenance program was also friendly and explained everything in detail.
Business response:
Thank you, Kim! It was such a pleasure to serve you!
Every employee at Althoff's is pleasant as well as knowledgeable in their position from the gals on the phone to your technicians that come to our homes. I've used them for years, expensive BUT trustworthy and good with what they do. Always kind as well as friendly. Althoff seems to send different techs each season so they sort of check and confirm each others work. Always complimentary about the previous tech.
Business response:
Thank you for taking the time to recommend us, Judy! It is always a pleasure to serve you!
Althoff employees are very trustworthy. Luckily I have not had to call for an emergency. They come out twice a year for heating and air - whoever comes - they are very kind and helpful. I would recommend Althoff’s to everyone!
Business response:
Thank you for the recommendation, Diana! We so much appreciate you taking the time to give your positive feedback. It is always a pleasure to serve you!
we had an electrical problem - several outlets stopped working. Teo, from Althoff, did an Excellent Job of finding the problem, and efficiently and graciously repairing the problem.We appreciated the quality of his work. --Ed and Sharon O'Brien, Harvard,il.
Business response:
Thank you for sharing your positive experience with us, Ed and Sharon! We appreciated the opportunity to repair your electrical outlets and are happy to help if anything else comes up in the future. Our office number is (815) 455-7000, please don't hesitate to give us a call. Thank you for your business with Althoff Industries, Inc.!
They were on time and did everything they promised. They also provided us with temporary heat.
Business response:
We appreciate your recommendation, Kathy! Your positive feedback means a lot to our company!
The technician was able to diagnose my problem where as another heating company could. He explained everything so I could understand and was very nice. I highly recommend Althoff!
Business response:
Thank you, Joanne! Your positive feedback means so much to our company. It’s a pleasure to have you as a customer!
Great service and friendly staff
Our serviceman, (Jason or Justin?) was wonderful and thought and professional! Also, scheduling and timelines of visit went very well! I feel we are well served by Althoff💜
Business response:
Thank you so much for the recommendation, Stella! We appreciate you taking the time to give your positive feedback. It was a pleasure to serve you!
Professional and competent Technicians.
Business response:
Thank you for taking the time to give us your positive feedback, William! We appreciate your recommendation!
Althoff Home Services has a 4.8 star rating with 1,211 reviews.
Althoff Home Services is open now. It is open 24/7.