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Althoff Home Services
- Heating & Air Conditioning/HVAC
- Crystal Lake, IL
About this business
Location details
8001 S Illinois Rte 31, Crystal Lake, IL, 60014, United States
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RecommendedExcellent customer service- -scheduling was very efficient. Originally a weeks wait but called me as soon as there was an earlier opening. - showed up exactly when expected. Awesome tracking app. -service tech was experienced and very thorough. -easy billing and follow-up if necessary. Only criticism is price. On the high side but for me it’s worth it for reliable service.
Business response:
Thank you for your feedback, Russ! We appreciate the value you see in our service and products. We understand that pricing is an important factor when choosing home service contractors and that is why you will find our work to be guaranteed and our products and services to be top-quality! Please reach out if there is anything else we can do for you.
RecommendedAlways courteous, professional, quick, clean, and stands by their work.
Business response:
Thank you, Jeremy! We appreciate your gratitude for our efforts and are pleased to hear we met your needs. If you have any follow-up questions, please give our office a call at (815) 455-7000.
RecommendedHe was willing to come out on a Saturday night to figure out what the problem was.
Business response:
Thanks so much, Sue! We appreciate your gratitude towards our dedicated service. It was a pleasure to work with you. Please reach out again if there is anything else we can assist you with.
RecommendedVery organized and knowledgeable
Business response:
Thank you for your positive feedback, Gary! We appreciate your business with Althoff Industries, Inc for your home service needs.
RecommendedGood Service and good products
Business response:
Thanks so much, Dan! It was a pleasure to work with you.
RecommendedThey stood behind their product entirely, efficiently, promptly, and courtesy.
Business response:
Mike, We appreciate your feedback! We strive to offer our customers the best possible experience, and we're thrilled that we were able to deliver. Please contact us again if there's anything that we can do for you.
RecommendedEvery time an Altohoff tech has come to the home they were professional and did the job correctly the first time!
Business response:
Thank you for your positive feedback, Timothy! It is always a pleasure to work with you. Please reach out again if there is anything else we can do for you.
RecommendedThis is the third time that we have used Althoff Industries for a service. Each time that they came out, they have exceeded expectations. They are professional, thorough, friendly, and thoughtful when working in your home. Scott White was the plumber that was out on this recent service call. What a great addition to the Althoff Team!!!
Business response:
Thank you for sharing your feedback, Danuta! We appreciate your gratitude for our efforts and are pleased to hear we continue to meet your needs. If you have any follow-up questions, please give our office a call at (815) 455-7000. Thank you for your business with Althoff Industries, Inc. for your plumbing service needs.
RecommendedOn time as scheduled, courteous technician/ staff. Observes health protocols.
Business response:
Thank you for your feedback, Dalyn! We appreciate your gratitude for our service performance and precautionary health measures. We hope to work with you again!
Frequently asked questions about Althoff Home Services
How is Althoff Home Services rated?
Althoff Home Services has a 4.8 star rating with 1,226 reviews.
When is Althoff Home Services open?
Althoff Home Services is open now. It is open 24/7.