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American Debt Relief
- Credit Counseling Service
- Plano, TX
About this business
Location details
6860 North Dallas Pkwy, Suite 200, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | 7:00 a.m. to 11:00 p.m. | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The company is deceptive regarding their 25 percent fee. If not deceptive, certainly not forthcoming with the fact that it is 25 percent of the total debt balance and not of the settlement amount. I only had one large debt with ***** to get settled, but in retrospect, I should have negotiated myself with ***** because ADRs fees are astronomical! I am paying an astronomical amount of $1,565.48 every month for seven months, and come to find out, only $718 is actually being sent to Chase, so ADR is keeping $847.48! Oh, and prio... read more
Business response:
*****, wed like to speak with you about your experience with American Debt Relief to see how we might be able to make things right. Can you please contact us at ************? Thank you for your time. Sincerely, American Debt Relief
I enrolled in this program after struggling for more than 4 years. Talking to the intake person, he tells me that all my creditors are super easy to work with, they'd have it all negotiated in about 2 or 3 months and in 2 or 3 years I'd be debt-free. Before even one creditor was negotiated with, there was a payment schedule for four years posted.Months on, 2 of 5 creditors have been contacted and Am Debt is thrilled that the other 3 are in collection."It'll be cheaper"- who cares about your score, right? After posting a Trus... read more
Business response:
Thank you so much for taking the time to write to us, *******. We wanted to let you know how sorry we are that you went through a difficult experience with American Debt Relief. Please contact us at ************ so we can reach out to you personally in the next 24 hours to resolve this issue. We want to learn more about what happened and how we can make things right. Sincerely, American Debt Relief
As one response stated you could try to settle the debt yourself or get a loan. I totally agree that the money American Debt Relief says they are saving you is misleading, you are charged 25% on beginning enrolled balance not the settled balance, so you actually end up paying close to the full amount you enrolled in the plan, so the savings is very little. Also your enrolled balance goes into default and and late fees and court fees push your enrolled balance higher. Example you enroll $5,000 by the time you get to start tal... read more
Business response:
*****, we value feedback all feedback and would appreciate a bit of your time to hear more about how we can improve. Please contact us at ************. Thank you for your time.
Frequently asked questions about American Debt Relief
How is American Debt Relief rated?
American Debt Relief has a 4.2 star rating with 717 reviews.
When is American Debt Relief open?
American Debt Relief is open now. It will close at 11:00 p.m.