American Debt Relief

Rhonda P 

on BBB

a month ago

Horrible service. No one here can give me any information, and they just ask for more money every time I call. They told me they would negotiate with a debtor, and I really didn't need to go to a hearing because they would have it settled within 3 days. They asked for more money, which I sent. After months of back and forth, now I have to go to trial because even though I have now sent American Debt Relief over $3500 extra to settle a $3200 original account, they still refuse to settle my account. I would never trust, use, o... read more

Paul W 

on BBB

a month ago

I'm sorry there was no half star. I filed my case in January and I'm still getting calls from my banks. One bank has told me they may turn my case over to a collection agency. It has been seven months now. Does it REALLY take that long? I would tell everybody I know NOT to use them! 

Trish F 

on BBB

a month ago

This company is awful, my partner used them for 2 credit cards he couldnt pay, they did settle with one but the other one is now a lawsuit with all of our assets frozen, they never told us it would go that far, if they couldnt settle they should have said something and when we called to see if there was any monies left they said no, I mean of course there isnt, they took it all, so now we have to hire an attorney and dont even know how to pay them. So disappointed and disgusted. 

John H 

on BBB

2 months ago

I would never recommend this company. When I signed up with them they stated that within 3 months I should see some results. Well the only results that I am seeing is my bank account payments to them, but no action on their part as far as what's going on with my creditors. I wouldn't even give them the 1 star rating but it's a mandatory feature here. My credit has been destroyed by this company, from the long period of waitng for any action at all from them to my creditors. I don't even think they work on your behalf because... read more

Tiny R 

on BBB

3 months ago

I enrolled with *** in 5/2025 drafting almost $600 monthly for several months, I lost income and had to reduce draft. They reduced my draft a little under 400. 2 months later I recieved a letter I'm being sued by TD which was one of the creditors enrolled in the program. So I called ADR and all they told me is to attend my court hearing that there was nothing they can do. So instead of them prioritizing TD they continued negotiating with other creditors. So I attended 2 court hearings and I then called ADR again and they dem... read more

Blaine S 

on BBB

4 months ago

American Debt Relief didnt relieve my debt so much as let my credit crash and burn, then drip-feed vague promises while I did the work of babysitting their system. I paid every two weeks for two years (52 payments) without missing once, and the support experience was still chaos: repeated calls, conflicting answers, itll be done this week / next week / 35 weeks, and then nothing.Their portal and **** constantly contradicted each other. I had to fight to stop an unauthorized scheduled draft, get escalation, and put a bank blo... read more

Zach V 

on BBB

7 months ago

STOP -- READ THIS: I was stuck in debt to credit card companies with no way out and American debt relief contacted me over and over trying to "help" And by help I mean force you to use their bank of FEES out the wazoo. I am talking fee for transfer in and THEN fee for each payment out and THEN, fee monthly just for the bank account, they sneak these fees into the contract at sign up once they have exhausted you into signing up for their problems and cons. And all these fees for literally a bank you put money in and they make... read more

Sean A 

on BBB

8 months ago

They ripped off my elderly father and left him in worse financial shape than he started, after they took their cut of course. It's a scam boosted by cable tv ads targeted at older people. 

Scott K 

on BBB

8 months ago

They claim I could have a large loan but when I contacted them it was a lie. Don't believe them