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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8105,556 reviews
KB's profile image
5 years ago

Great company. Covers just about everything thats why i come back. The others ones don't cover thing . 

Cheryl's profile image
5 years ago

American Home Shield responds promptly to my request for service. 

Shell G's profile image
5 years ago

I love AHS but the last time I called, I literally argued with a representative for an entire 30 minutes asking for a certain a/c company. She stated that she only had one available and that was the only one I could choose. I got so completely frustrated after non-stop arguing. She wouldn't even let me talk. I asked for a supervisor at least 15 times, telling her I no longer wanted to speak to her, I wanted a supervisor. She would not allow me to speak with one and she completely refused to put me with my preferred vendor. S... read more

Sheldon Malone's profile image
Sheldon Malone 
5 years ago

Our garage door issue was resolved quickly. The service tech also provided great recommendations on how to mitigate future occurrences. 

James King's profile image
James King 
5 years ago

Great service! Our refrigerator quit working, so we called AHS at 1:00 pm. The technician arrived by 3:00 pm. The part was replaced and fixed by 4:00 pm. That is a SUPERFANTASTIC service! The technician was very friendly and professional. He was well trained and knew exactly what needed to be fixed after a 5 minute examination. What’s better is the repair cost. It would have been close to $500. But with AHS we only paid the $75 service fee! American Home Shield is simply the best investment I have ever made. I highly recomme... read more

tate's profile image
5 years ago

service,time professionalism explained complete process 

Gil Alvarado's profile image
Gil Alvarado 
5 years ago

My AC unit started acting up in April 2019. A repair tech was sent out in a reasonable amount of time (few days). My AC's coils were frozen and it was blamed on my filters. So while my unit was turned off and the filters were changed, the coils thawed out and the unit started working again. In August 2019, my AC started doing the same thing. I called American Home Shield and after 2 weeks, nobody had contacted me about servicing my unit. So I called them back and they said the work order had been closed. They re-opened it. O... read more

Janet Burroway's profile image
Janet Burroway 
5 years ago

I called AHS with a request for repair of my 1997 side by side refrigerator. The automated call was prompt in giving me a confirmation number and name of local repair company. The company was prompt calling me to set up repair call. That was within 48 hrs & tech appeared within the estimated time frame. He was quick to diagnose the parts needed. I now am awaiting AHS's call with what will happen. 

Rose Wyatt's profile image
Rose Wyatt 
5 years ago

Fast friendly service with top quality service people 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 105,556 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.