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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,902 reviews
LESTER's profile image
LESTER 
3 years ago

Would be 5 star Price is getting too expensive 

Business response:

Hi Lester, Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Roy C Johnson's profile image
Roy C Johnson 
3 years ago

I have never had a bad experience with AHS 

Business response:

Hi Roy, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Mary Mustard's profile image
Mary Mustard 
3 years ago

It precludes having to have expensive repairs. 

Business response:

We're glad to hear your experience went well. 

Marvin Phillips's profile image
Marvin Phillips 
3 years ago

I would definitely recommend AHS to anyone. My experience has been great. AHS respond immediately and always resolve my issues. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Mark G's profile image
Mark G 
3 years ago

I almost never purchase any type of warranty, but a friend told me about AHS and convinced me to try it. I’ve had AHS for approximately 5 years now, and im pretty satisfied with them. That have covered, fixed or replaced everything I’ve called submitted. I was even surprised to find out they would cover a pipe leaking from my bathtub. My one complaint is it has become impossible to reach a representative when you want to speak to someone. The last time I used them I was forced to use the virtual assistant tool, but it did wo... read more

Business response:

Mark, Thank you for letting us know about your concerns regarding your Washer request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. 

Bill Stewart's profile image
Bill Stewart 
3 years ago

My problem was handled quickly and professionally. I'm sorry my frozen pipe wasn't covered as it is in a insulated garage. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Silas Mata's profile image
Silas Mata 
3 years ago

Good service with room for improvement. Even if certain contractors turn out bad. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

JAMES's profile image
JAMES 
3 years ago

So far everything has gone well. The replacement microwave is temporarily out of stock and it looks like it won't be available until May 1st and the shopping Email says it only good for 21 days which is about a week short. 

Business response:

Hi James, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Jeffrey Taynor's profile image
Jeffrey Taynor 
3 years ago

excellent service, fast response and pleasant repairmen 

Business response:

Hi Jeffrey, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,902 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.