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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,038 reviews
Richard & Anissa Parks's profile image
Richard & Anissa Parks 
2 years ago

They have been great with getting a contractor out to fix our issues quickly. All we do is pay our service fee and issues are fixed by contractors. We had an issue once but they quickly resolved it. 

Business response:

Hi Richard & Anissa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

BARBARA's profile image
BARBARA 
2 years ago

It’s quick, straightforward, and easy. I’m matched with a professional same day and have appointment schedule the very next day. 

Business response:

Hi Barbara, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Lauren Costine, PhD's profile image
Lauren Costine, PhD 
2 years ago

I have not heard back about finishing fixing my washer - I am annoyed it is taking so long 

Business response:

Hi Lauren, Thank you for sharing your feedback with us. I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. 

Lamont Hargrove's profile image
Lamont Hargrove 
2 years ago

They have Always resolved my problems without delay 

Business response:

Hi Lamont, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Gail Williams's profile image
Gail Williams 
2 years ago

Customer service was excellent. Fast turnaround for service provider. 

Business response:

Thanks for sharing your positive feedback. 

Jim King's profile image
Jim King 
2 years ago

Tech knew what he was doing completed the work fast. 

Business response:

Hi Jim, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Mitul Pattni's profile image
Mitul Pattni 
2 years ago

When you call AHS, you talk to actual people, not a machine. They are very helpful and it clearly shows all the way down to the contractorwho also gives praise. 

Business response:

Thanks for letting us know everything is working out for you! 

Ruth Moran's profile image
Ruth Moran 
2 years ago

Service provider was timely, efficient, zeroed in on the problem, fixed it and gave me info on how to keep it from happening again 

Business response:

Hi Ruth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Tony Aterno's profile image
Tony Aterno 
2 years ago

Fantastic service! Their service people are great and get the job done in a highly professional manner. 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,038 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.