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AmeriGas Propane
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
They sent emails showing a special for summer fill. The email clearly says at checkout. I tried to enter this system and it didn't work. So, I called and entered an order for fill up in automatic system . Same day I received the email. Saved email. Then I went in to pay for my order a few days later same problem couldn't pay w/ o assistance. Then they said the Summerville was to be ordered ahead of time. Even though it says at check out. Checkout is when you pay. They didnt honor their word. Im extremely upset.
Ridiculous service fees and terrible customer service, canceled there services and they sent me a bill for over 500 dollars to pick up a disconnected tank.. cant even reach them on the phone.
Amerigas bought my original propane gas provider and my service went to s*** I ordered a refill for my tank and their delivery driver said that he couldn't access the tank the same tank that the original company (American Propane) had serviced for years prior to being sold. I paid rental on this tank for 26 years, cancelled my account and called for scheduled pickup and I couldn't get a pickup date/ time several phone calls later with persistence they gave me a pickup appointment in which they didn't show up for Then they ch... read more
Ideally, this would be a 0 star review. AmeriGas provides the absolute worst customer service. Failure to answer or return calls, failure to appear for scheduled appointments, failure to ensure customer safety and failure to comply with applicable law. Avoid at all costs.
After one of their employees failed to properly update the delivery request they overfilled my tank by ***** and left me on the hook for the bill. Then they came and pumped out all the gas, sent me a bill, and never processed my refund. Their idea of conflict resolution was to send through the request to get me the refund. As if this wasnt money already owed to me.
I agreed to $44 per month since I could not afford the deposit of $500. Now, they are debiting my checking account today for $118. I live on SS and cannot afford more than $50. I never agreed to this. They don't care. I will be filing with Public Service Commission. Terrible company.
Worst customer service ever My Husband passed away 3 years ago and I called to have the bill changed to my name. After numerous attempts to reach a representative, I finally got through to an agent to make the change - not an easy process at all. They made me open another account which was fine. Then I received a bill to remit for payment which I did. Then I received late notices with fees attached. I called them back to find out what happened to my payment. They had applied my payment to my husbands old account and we resol... read more
I canceled Amerigas service they told me they will charge me $300 pick tank (120lb) and canceling fee $140 which is I nerve agreed. I told them I will deliver the tank to them and they refused.second day they took that tank. I feel they have no right charge that high price. The reason for cancel this company service that is I am always been charged at much higher price than the market price for their propane. They gave each customer different prices. I advise everyone do not using Amerigas. I am going to fight this unfair ch... read more
I have been a customer of ******************************************* since 1999, and due to the increase in propane prices and high rental fees on the equipment I decided to go with another vendor and close my account with **********************. I contacted AmeriGas in January 2026 about removing the empty tank and the tank was finally removed the week of May 18th 2026, after being contacted on four different occasions. Each time I called, the person that I talked too was from the *********** or **** and very difficult to ... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,190 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is open now. It will close at 8:00 p.m.