AmeriGas Propane

David R 

on BBB

2 years ago

I would give this company zero stars if I was able. Terrible customer service, Terrible people, price gouging is the norm. They obviously don't care about anything except the bonuses they get. They also treat the employees like slaves. Run for your life. The whole company is unethical and uncaring. 

Jeff G 

on BBB

2 years ago

Don't use exchange tanks, have had valve problems 2 out of 3 tanks, one valve wouldn't open and the other valve leaked. They are dangerous to use. 

Morgan D 

on BBB

2 years ago

HORRIBLE! Literally the most unhelpful customer service I have ever encountered. They rented me a faulty tank that was leaking. Both unsafe and very expensive for me. They have offered no help and have tried to further upcharge me without addressing the faulty equipment. STAY FAR FAR FAR AWAY FROM THIS COMPANY! They deserve - 100 stars. Whatever the worst possible rating. I'm mad I have to give them a single star. 

Neill T 

on BBB

2 years ago

Terrible company. Avoid at all costs! Literally the worst in so many ways. 

Nancy B 

on BBB

2 years ago

This is the worst company I have ever dealt with. After numerous issues, I'm now waiting for the tank, FULL of propane, to be picked up. It's been sitting in my yard for 2 months and today I'm told it will be another 2 months. In the meantime, I continue to be harassed to pay the bill for the over priced propane that was never used and sitting here for return. It's a nightmare trying to speak to anyone who can make a decision. After dozens of calls, I've yet to receive competent service. Love how they call the employees, exp... read more

Stephanie B 

on BBB

2 years ago

These people are sheer criminals. It was a nightmare dealing with them for the 3+ years I had service with them. My bills are always paid on time. There was 75% in the tank when I discontinued service. The new owners continued service with them so I should be refunded. They have been promising me a refund since early December. It is now mid-April. Numerous phone calls to them, every time speaking with someone who, though they can speak English, do not comprehend English at all. Now that I read the reviews it is clear this is... read more

Mandy M 

on BBB

2 years ago

IF I COULD GIVE THEM A 0 I WOULD. AFTER 20 YEARS BEING A CUSTOMER BACK WHEN IT WAS ** ********************** I'M DONE. NEVER ON TIME, LIE CONSTENTLY, DIFFERENT PRICE FOR EVERYONE ***************. CAN'T GET THE PRICING RIGHT. NO ONE SPEAKS ENGLISH. THEY ALWAYS SAY SORRY, BUT STILL NO CORRECTION. I HAD TO CALL 21 TIMES SO FAR THIS YEAR FOR CORRECTIONS WHICH ARE NEVER SOLVED. NOW I AM GOING WITH ANOTHER COMPANY AND AMERIGAS AFTER 20 YEARS IS GOING TO CHARGE ME $199.00 TO PICK UP THERE OWN TANK. WTF..... I WAS TOLD UNDER NO CERC... read more

Susan C 

on BBB

2 years ago

Worst customer service. The tank looked awful in our front yard. Requested painting. They told us to paint it ourselves. lol. So we decided to switch companies and they charged us with a pickup fee. **************** said they tell customers this but they didnt. Cant even understand what they are saying due to language differences. They also said it was a $199.98 bill but they added $100 to that too. I would never go with this company again. We have been loyal customers for over 20 years. 

Stephen S 

on BBB

2 years ago

I would like to give them a -5 if I could. I canceled my auto delivery because I was moving but they came and filled my tanks anyway so I move and I get a bill so I called them and told them I do not live there anymore and they said that they would take care of it this went on for months so I call again and they said it would be taken care of well it wasn't because today I get another bill so I call again and I give up because I have them were I live now I need help to get these people off my back