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AmeriGas Propane
- Propane
- Palmer, AK
About this business
Location details
6951 East Blue Lupine Dr, Palmer, AK, 99645, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amerigas bought ******** *******. When I bought my home the tank was already there. I called they delivered. When Amerigas took over they told me I had a contract on the tank I signed for Heritage. I never signed such contract and now they wont even remove the tank. And they keep adding late charges on a rental fee I told them I wasn't paying. I cancelled service from them and the tank is still here. I was told by some disgruntled former customers that I would be charged for removal and even a restocking fee. I asked for a c... read more
Worst company I've dealt with terrible customer service and there's no Americans at America's just a bunch of foreigners who don't have a clue and can't understand them I'm done with their billing Dept and representatives worthless company high prices terrible customer service and support any propane company but indiangas there all indians and they will scalp you !!!!!!?
I am tired of this company. They create ghost bills. I never had service with them. When I was renovating my home I call for a quote how much will cost me to put gas as I have nothing in there no lines, etc and I want to installed tankless water heater for the showers. I ended to go with Griffin’s Oil company as they seems to be more professional and way cheaper than Ameri GAS. Now they have the nerve to send me to collections to pay a ghost bill. SMDH
Amerigas pricing is over 30% than another local LP provider. In addition, they instituted a tank rental fee of over $150/year that was not previously charged This amounts to over $700 more per year and will likely only increase.
Requested in Jan 2023 to have service discontinued. Sent numerous emails, website Chat with Us and spoken with tank driver. There is no local office. Was told it would be done in next monthly cycle which was Feb 2023. Service was not discontinued. Paid Feb and Mar 2023 in good faith that service would be discontinued by end of Mar. Service has yet to be discontinued. Discuss with tank driver who kindly responded with follow up text message that my request had been submitted. I indicated I would not pay for further service. T... read more
0 star rating. Some over seas rep on the phone that cannot help with disposal of out dated cylinders. I have 15 cylinders that are potentially dangerous sitting in the sun and no help whatsoever from the phone tree. Lost all personal contact services and relationships in our area.
This company is horrible! I have had issues for over the last year starting with propane delivery, showing up unannounced, and then when our service needed to be discontinued for several months, they disregarded messages left through their message system on their website as well as conversations I had with their customer service department. I called and cancelled my service over a week ago and they could not give me a date they would be able to pick up the tank. Today I called and they said that my service had not been cance... read more
Very poor service and extort their loyal customers. All other propane companies in my area were charging over $1.00 less per gallon. I called Amerigas and was told that if i got 4 quotes in writing from the other suppliers they would look at reducing my rates. The only discount they have is given to new customers and not the customers that have been utilizing them for over 5 years. Purchased our own tank and they tried to charge $149 for tank pick up. I stated that i would bring the tank to them but they did not want to do t... read more
Filled tank in March. Like others $$ for misc fees and $1.20 per gal higher than competitors. Asked if we could purchase tank, NO. Closed account 3/30/23. Tank has yet to be picked up so they would issue us a credit for propane in tank. Had 4 appointments, 4 no shows or calls saying they wouldn't be coming. Horrible, horrible, horrible.
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 1.2 star rating with 1,142 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open on Monday at 9:00 a.m.